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Find a Location

Quality Home has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quality Home

      227 Us Highway 80 E Mesquite, TX 75150-5824

    • Quality Home

      500 N Galloway Ave STE 160 Mesquite, TX 75149-4339

    • Quality Home

      PO Box 850789 Mesquite, TX 75185

    Business ProfileforQuality Home

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Home has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quality Home

        227 Us Highway 80 E Mesquite, TX 75150-5824

      • Quality Home

        500 N Galloway Ave STE 160 Mesquite, TX 75149-4339

      • Quality Home

        PO Box 850789 Mesquite, TX 75185

      Location of This Business
      227 Us Highway 80 E, Mesquite, TX 75150-5824
      BBB File Opened:
      1/4/2008
      Years in Business:
      49
      Business Started:
      7/1/1975
      Business Started Locally:
      1/1/1984
      Business Incorporated:
      6/26/1978
      Type of Entity:
      Corporation
      Alternate Business Name
      • Quality Furniture & Appliance
      • Action TV, Stereo & Applicance, Inc
      Business Management
      • Mr. Stan Pickett, President
      • Jordan Barrick, Vice President/COO
      Contact Information

      Principal

      • Mr. Stan Pickett, President

      Customer Contact

      • Mr. Stan Pickett, President
      Additional Contact Information

      Fax Numbers

      • (972) 288-1200
        Primary Fax

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/29/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I came inside Quality Home Mesquite on June 14 of 2023. I was lured inside this store because ***** the salesman who sold me a dining room, gave me a promotion of 1,500$. I was told I would only have to pay 1$ as a down-payment that day. I have attached documents that I received on that day as proof. I read their documents that day and it never mentioned anything regarding the store seizing my belongings. On December 15 of 2023 around 12pm, I called the store to ask for my balance that was due. I called 3 times, and 2 women answered the phone and told me my balance was 4,080$. I asked them why did my balance change so drastically without notice. To which they replied, "It's not our problem, you should have read the contract". I mentioned to them I never received a contract that day stating this, or a contract at all. A man picked up the phone after I asked for a better explanation, he spoke to me very hostile and only replied I had no other option but to pay them, if not the store's employees will come to my home and seize all my belongings without notice. This store isn't giving me a fixed price, every single time I call they change the balance on me. I mentioned to this employee I would have to dig in deeper regarding this furniture company because they lied to me regarding their prices, and now they are threatening me to pay a price we never agreed on. I was left feeling alot of distress and anxiety, I was preasurred into paying them after being threatened that day. I need to find a resolution to this problem, I asked them to pick up their dining table so I could get a refund. They declined to do so. I tried to access my account online, and I am denied access. So far i have paid: *******.
      Read More

      Customer Reviews

      0 Customer Reviews

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