Online Retailer
Afro Steam CapsInformation and Alerts
Alert Details
This business has 2 alerts.
Ad Review
Following a review in 2023 by the Better Busines Bureau, the business's website has continual sales listed on their products, with no known time limit mentioned. According to the BBB Code of Advertising, this issue falls within the following standard:
9. Sales
9.1 The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price.
The business's website has since been deactivated.
Pattern of Complaints
Beginning 11/1/2021 Afro Steam Cap began receiving complaints and reviews that exhibit the following patterns of complaints.
Consumer’s complaint alleges the company accepts orders, provide shipping information but fails to provide the product ordered. Consumers state they are being told the order will be shipped but after waiting several weeks, they receive no new update. One complaint stated they continually advertise, take payment for new orders but fail to fulfill the current orders. When consumers are requesting a refund, their emails are not being returned. Consumers are not receiving their orders or refunds. The company currently has over 30 resolving complaints.
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