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Business Profile

Towing Company

JJ'S Towing - New Braunfels

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

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2 Customer Reviews

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  • Review from Nicole R

    1 star

    08/03/2024

    This business owner is absolutely horrible and unprofessional! My car was towed, and after picking it up I noticed significant undercarriage problems. I immediately contacted the business to share this concern with the owner. I asked for the name of his insurance company. He indicated that he is not accepting any responsibility for the damage and refused to give me the requested information. I told him that is fine, he could share that information with his insurance company, but I still have a right to file a claim and the owner again refused to provide the insurance information and hung up on me. Please do yourself a favor and avoid this business!!
  • Review from Larry B

    1 star

    03/02/2023

    Used the ************* ** location. Company refused my insurance company calls to move my vehicle from the tow yard for a week. Then charged storage fees. Sent me a bill for one amount but charged my insurance company double that amount to move the car. Refuses to answer my calls or return my voice mail. Beware!

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