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Find a Location

Maaco Collision Repair & Auto Painting has 1 locations, listed below.

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    Business ProfileforMaaco Collision Repair & Auto Painting

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    16040 Central Commerce Dr, Pflugerville, TX 78660-2001
    BBB File Opened:
    12/1/2021
    Years in Business:
    2
    Business Started:
    9/1/2021
    Business Incorporated:
    9/23/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • DEDE BODY, PAINT & BEYOND, LLC
    Business Management
    • Mr. Ahmed Mahmoud, Member
    • Mr. Ariege Muallem, Member
    • Owner Manager
    Contact Information

    Principal

    • Mr. Ahmed Mahmoud, Member
    • Mr. Ariege Muallem, Member

    Customer Contact

    • Mr. Ahmed Mahmoud, Member
    • Owner Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    7/11/2023 and ongoing to this day.They were supposed to paint my 2014 SLK 250 ******** doing a good job in a timely manner being careful to protect my vehicle from harm.They finished painting it on 8/15/2023. I got it home and noticed a log of things wrong with the paint. Plus I noticed that my locking mechanism on the driver door was not working like it did when I dropped the car off.I called ***** at Maaco in ************ and let him know . I brought the car back and he said they would take care of everything. They apparently resanded and buffed the car. I haven't seen the car since 8/21/2023. They have had my car for over two months now.I told them that I definitely expected the paint to look right and correct ( mainly front head light area) and also the locking mechanism on the drivers door to be fixed since they are the careless ones who damaged it.They told me that the part is back ordered yet I saw they are available on Amazon. I asked them to write me a letter stating that they will be responsible to fix that locking mechanism but they failed to write me the letter. I am afraid that they will conveniently continue to tell me that the part is still backordered to get out of fixing it. I don't trust them. They seldom get back to me or keep me informed of any progress. They seem to be dragging their feet in the painting and fixing of my car. Two months is entirely too long for this job. I am hoping that they are not trying to steal my car from **** don't trust them and I don't believe a word they say. I plan to write a scathing review if and when I get my car back. I will do a law suit against them if needed but was hoping you could help me.Maaco Corporate in ************** did nothing for me.Thank you,**************************** ************ **********************

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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