Business ProfileforConnect MGA, LLC

On February 16 , 2024 i was Hit by a DUI who has insurance per this company. Scariest day of my life as i almost Died in conclusion of my car being total we flipped over 5 times where i fractured My leg and now have to have a procedure on my back. Due to my surprise the insurance policy this persons obtained not only was not in his name as he has history of multiple reckless driving defenses.i have been reaching out to this company since 2/18/24 in reference to my total loss claim and no one and i do Mean NO ONE has given any updates or has anyone cared to update me on my case. I can Never reach my case work have yet to have 1 conversation with them about the type of reckless drivers they choose to insure. I have Yet to speak to some one with customer service skills everyone there does not comprehend nor car to provide the appropriate service they are RUDE AND NEGLECTFUL !! Ive done all i can Ive asked to speak to managers which is always denied to me Ive asked on different occasions for my case worker to escalate in call me nothing works nothing this is a horrible insurance company and i really Hate the fact they dont take human life serious or take any fault when they are not carefully allowing policies to persons who are going to abuse the rights of driving and possibly cause death to another party its inhumane and careless on both parties the insurance and the driver!