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          American Debt Relief, LLC has 1 locations, listed below.

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            Business ProfileAmerican Debt Relief, LLC

            Debt Relief Services

            Contact Information

            6860 Dallas Pkwy Ste 200

            Plano, TX 75024-4242

            Get Directions
            Visit Website
            (800) 976-4872

            Business hours

            8:00 AM - 8:00 PM
            Business Hours
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:30 PM
            9:00 AM - 3:30 PM

            Customer Reviews

            1.64/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            6860 Dallas Pkwy Ste 200, Plano, TX 75024-4242
            BBB File Opened:
            1/16/2020
            Years in Business:
            12
            Business Started:
            7/11/2012
            Business Started Locally:
            6/10/2019
            Business Incorporated:
            7/11/2012
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 8:00 PM
            T:
            8:00 AM - 8:00 PM
            W:
            8:00 AM - 8:00 PM
            Th:
            8:00 AM - 8:00 PM
            F:
            8:00 AM - 8:30 PM
            Sa:
            9:00 AM - 3:30 PM
            Business Management
            • Mr. Randy Whaley, CEO / LLC Managing Member
            • Sarah Baird, Compliance Director
            Contact Information

            Principal

            • Mr. Randy Whaley, CEO / LLC Managing Member

            Customer Contact

            • Mr. Randy Whaley, CEO / LLC Managing Member
            • Bob Menhart, Executive Officer
            • Ms. Debbie McMennamy, Senior Manager
            • Claudiu Inocan
            • Sarah Baird, Compliance Director
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/23/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I signed a contract with American Debt Relief February 2022. I have been paying them the agreed upon monthly amount to fix my credit however they have made it worse. They opened an additional account in my name to use to consolidate my debt without my knowledge. I was not aware of this until I received court documents for a judgment and garnishment. I was able to find out that for the past 2+ years that I have been paying them either no payment was made on my debt or the payment bounced causing more fees. Then to top all that off it was supposed to be via ACH draft but the representative had me paying each month in bitcoin. I'm a single mom and not from this country. This company took total advantage of me and made things worse. Now I have to go to court and fight the company I had no clue I had an account with.
            Read More
            Read 16 More Complaints

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anna Maria B

            06/29/2024

            Hands Down - ******** - the best of the best on so many different levels! She not only does the job but puts her heart into it. She'll call you back if she says she is, she listens, understands then she gives the best of her for optimal results. I highly commend you and thank you personally for walking me triumphantly though this. It was an unfortunate experience and you made the weight feel less! Thank you ********:)

            American Debt Relief, LLC Response

            07/01/2024

            Hi, ****. Thanks for taking the time to share your positive experience. We truly appreciate it! Sincerely, American Debt Relief
            Read 13 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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