Reviews
Customer Review Ratings
Average of 64 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAmy C
Date: 01/31/2024
5 starsAmy C
Date: 01/31/2024
We were so impressed with **** and the *** team! Excellence in every category. Honest, reliable, communicative and outstanding execution.Your Home Experts
Date: 02/12/2024
Hello ***, We appreciate you letting us know how we did with your project. We take pride in out communication so we are so glad it helped you feel more comfortable with our team and process. Let us know if you need ANYTHING. We are here to help! Thank you, **** & **************** TeamReview fromJillian C
Date: 12/27/2023
5 starsJillian C
Date: 12/27/2023
Your Home Expert= Perfection Your Home Expert did my 4 month renovation in 5 weeks! Your Home Expert is changing the way people view renovations. The connotation associated with renovations range from major disaster to annoying, emotionally charged headaches. Your Home Expert was able to renovate my kitchen and major bathrooms, while I lived in the house, and yet, never had a moment of unhappiness. This was the cleanest, neatest renovation site you have ever seen. I have white porcelain tile floors, and yet, no damage at all. Before the renovations started, they were already treating my home better than I would have ever imagined possible. The bid was pretty spot on. This is amazing considering that I gave him barely anything to work from. I had a rough idea of what I wanted And yet, he bid it almost to perfection, and then built it to exceed my expectations. And the best part, every single thing was planned to the last detail. There were no delays because the planning was so well thought out. We were originally quoted ***** weeks (we were expecting *****). Then, 5 weeks later, they are done. And done perfectly. I had neighbors who had started several months before me (with a similar time line) still living in a torn-up construction zone as I was shaking ***** hand for the last time. And the communication is unprecedented! And unmatched! Everyday, (and I mean EVERY DAY) I received a video of what had been done and what was going to happen the next day. I never had to ask for an update And the flexibility and input on decisions and options is like working with a custom building and designer who are dedicated just to me. The end result is what I had imagined just so much better. I do not know why there are any other contractors out there Your Home Expert has perfected the renovation experience and is the gold standard. Any other contractor will only disappoint you. Save the time and the headache call Your Home Expert.Your Home Experts
Date: 01/03/2024
Hi *******, Thank you so much for your insights and thoughtful words! It was incredible be able to working with you to help restore your home. We are so grateful we were able to advise you on the best options for your project and make this a much smoother process than it normally is. Please let us know if you need ANYTHING in the future. We are always here to help and resolve any problems. Regards, Your Home Expert TeamReview fromArmando V
Date: 12/18/2023
5 starsArmando V
Date: 12/18/2023
YHE provided a great experience for our family. They completed the work quicker than expected and it looked great. Highly recommended!Your Home Experts
Date: 12/19/2023
Hello *******, Thank you so much for sharing your thoughts on our work. It was great working with you as well. Let us know if you need help in the future! - **** & the Your Home Expert TeamReview fromJessica R
Date: 12/18/2023
5 starsJessica R
Date: 12/18/2023
Our family had a water leak from a pipe that burst in December 2022. We had a hard time with insurance as far as coming to an agreement with repairs. When my partner found Your Home Expert, we felt as if we could trust them and they went above and beyond to fix our home. From the very beginning, we were met with their knowledgeable team and we really appreciated any help we received as far as insurance handling went. After almost 9 months of back and forth with insurance, we were finally able to start and repairs were completed quicker than anticipated. We were updated almost daily with where the home was with the repairs with numerous videos, images and messages from the team. All in all, I would definitely recommend them to anyone looking to renovate their home.Your Home Experts
Date: 12/19/2023
Hi *******, Thank you so much for leaving such a wonderful review. It was such a pleasure working with you and your family. It can be a nightmare to work with insurance and we love to kick them into action to help restore ************** us know if you need anything in the future! -**** & the Your Home Expert TeamReview fromMaribel O
Date: 12/04/2023
5 starsMaribel O
Date: 12/04/2023
Our family was displaced from a water leak. From initial introductions, and every step of the way, YHE were kind, professional and incredibly detail oriented. All questions answered and explained in a way that wasnt full of industry lingo. The whole team is knowledgeable and very much appreciated daily videos to update, group chats for questions etc. Kind, professional, knowledgeableHighly Recommend!Your Home Experts
Date: 12/05/2023
Hi *******, Thank you for taking the time to leave such a wonderful review. It was great working with you and restoring ************** us know if there is anything else you may need. Regards, Your Home Expert TeamReview fromLiza L
Date: 11/07/2023
5 starsLiza L
Date: 11/07/2023
You Home Experts is the absolute best! We had a burst pipe and the worst time with Insurance since multiple trades were involved but YHE was with us every step of the way. They managed everything seamlessly, communicated with us at every step, and worked with us until everything was exactly as we wanted. I would highly recommend them and was pleased with their quality of work as well as their professionalism. Thank you ******, *******, and the whole YHE team!Your Home Experts
Date: 11/08/2023
Hello ****, It was wonderful working with you as well! We are so happy you love your restored home. Just let us know if you need any help in the future, we would love to be able to assist you again. Thank you, **** & the Your Home Expert TeamReview fromRick & Cecille L
Date: 10/28/2023
5 starsRick & Cecille L
Date: 10/28/2023
Choosing YHE has been a very positive experience out of the unfortunate situation we had after the water leak. Their level of professionalism and expertise is unparalleled. Great company. Great & friendly staff. Thank you ***.Your Home Experts
Date: 10/30/2023
Hello *******, Thank you for sharing your thoughts on our staff/company. We loved working with you and helping to get your home back to normal. If you need anything else send us a message in WhatsApp so we can address ASAP for you. We hope you love your new home! -**** & the Your Home Expert TeamReview fromLindsay G.
Date: 10/20/2023
5 starsLindsay G.
Date: 10/20/2023
Great service! , ***************************** was able to finalize everything with the insurance, I also did additional work and **************,**** was sending on *********************** updates videos of the progress, the job completed before the schedule, **** was making sure all is done in the highest level possible, the house was cleaner than before, they also cleaned my fridge inside,Theyre honest and trustworthy! They were able to finish the project on time and within our budget. I highly recommend their service to family and friends!Your Home Experts
Date: 10/23/2023
Hi *******, It was so great working with you and helping you restore your home. We are so glad you happy with our services. Please let us know if you need anything else or have any questions. We are here to help! Thank you, **** and the Your Home Expert TeamReview fromEdie K
Date: 10/15/2023
5 starsEdie K
Date: 10/15/2023
Second bathroom job with Your Home Expert - 50's era home, remodeled both bathrooms a year apart. They are so professional, timely and they even took on an additional task during their service to add a ceiling fan to the living room. Always great to work with, very friendly and accessible. There are always issues in an older house, but they let you know asap what is going on. Love this group!Your Home Experts
Date: 10/17/2023
Hi ****, It is always a pleasure working with you. Your home is gorgeous. We hope you enjoy the renovations to your home and please let us know if you need anything. Thank you, **** & the Your Home Expert TeamReview fromSarah D
Date: 10/13/2023
5 starsSarah D
Date: 10/13/2023
I had probably one of the worst experiences with my insurance company. Stayed in a hotel with my husband and 4 kids that ages range from ****. I'm sure everyone can imagine the comfort in that ??. Out of all the headaches and arguments with insurance the guys at Your Home Expert, *******, ******, ******, and **** were by my side every step of the way and did absolutely everything in their power to make the process run as smoothly as possible. I could ramble on all day about how genuinely nice and knowledgeable these guys are. They did a beautiful job on my home, they understood exactly what I wanted. Even when I was stuck they offered their opinion and the work turned out even better than i couldve imagined. Seriously 10/10 these are the guys you trust with all your remodeling needs. Again thanks guys your work speaks for itself ??Your Home Experts
Date: 10/16/2023
Hello *****, Thanks for taking the time to post this review on our company. It was wonderful being able to assist you and help restore your home. Insurance adjusters are always a pain, but we have a found a way to help our customers get life back to normal. Please let us know if you need anything else, we are always here to help! - **** & the Your Home Expert Team
Your Home Experts is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.