Business ProfileforCherrington Media, LLC
Additional business information
BBB recently reviewed a pattern of complaints related to Cherrington Media, LLC. Specifically, complaints received by BBB allege that Cherrington Media, LLC:
- Did not deliver/provide purchased service(s) as advertised by the business;
- Abused Consumer social media account access leading to locking/suspension of Consumer social media accounts;
- Required Consumers to withdraw BBB complaint(s) to received refund;
- Poor Customer Service communication regarding Terms & Conditions of service(s);
- Ignored/Delayed Cancellation Requests;
- And moreover, did not honor the business’ “money-back guarantee.”
On June 11, 2024, BBB sent postal and email correspondence to Cherrington Media, LLC requesting they address this pattern of complaints.
Cherrington Media, LLC responded to BBB correspondence via email on June 24, 2024.
As of July 18, 2024, Cherrington Media, LLC is working with BBB to resolve this complaint pattern.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 3000 Custer Rd Ste. 270 PMB 1505, Plano, TX 75075-4427
- BBB File Opened:
- 12/9/2022
- Years in Business:
- 4
- Business Started:
- 11/14/2019
- Business Started Locally:
- 11/14/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Adam Cherrington, Managing Director
- Mr. Bill Dale, CEO
- Contact Information
Principal
- Mr. Adam Cherrington, Managing Director
Customer Contact
- Mr. Adam Cherrington, Managing Director
- Mr. Bill Dale, CEO
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/01/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Linda P
09/02/2024
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