Business ProfileforTruPowur

I signed up as an independent contractor/broker for a company by the name of TruPowur. I went into this explaining that I wanted to use this brokerage to add to our existing business model and the owner, Matt Fox said this should not be a problem. We payed his company $4,000 up front for his yearly membership to start the process. We analyzed his system for less than a couple of hours and realized adding this system to our current business model and keeping our company identity (website, phone, email addresses, etc) was not possible with his system. At this point, we decided to cancel the service and not move forward with his company. We offered to pay him a full month's service charge at $333 for the minimal time and his trouble of setting up our login information and creating a username and email. It should be noted, we never accessed his site for profit, it was simply to see if it would work as he said it would and it did not. We have made numerous attempts to contact him. He initially responded and we explained our situation. At this point, he would no longer respond to our request to get our fees refunded. We sent payment to his company on March 3, 2022. After he no longer would communicate, we sent an official letter of termination on March 14, 2022. His lack of attention to this matter would keep us from ever doing business with him and his company.