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          Ace Rental Management, LLC has 1 locations, listed below.

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            Business ProfileAce Rental Management, LLC

            Industrial Property Management
            BBB accredited business

            Contact Information

            1220 Dallas St

            Port Neches, TX 77651-2909

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            Email this Business
            (409) 729-1368

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 11/1/2009

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Ace Rental Management, LLC provides full-service property management handling all routine and emergency responsibilities. 

            Products & Services

            Property Management, Property Maintenance, , Rental Property, Property for Lease, Rental Homes, , Homes for Sale

            Business Details

            Location of This Business
            1220 Dallas St, Port Neches, TX 77651-2909
            Email this Business
            BBB File Opened:
            10/14/2009
            Years in Business:
            16
            Business Started:
            10/2/2007
            Business Started Locally:
            10/2/2007
            Business Incorporated:
            10/2/2007
            Accredited Since:
            11/1/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Shane Warr, Owner/Sales Agent
            • Mr. Dawn Warr, Owner/Agent
            • Ms. Kacy West, Property Manager
            Contact Information

            Principal

            • Mr. Dawn Warr, Owner/Agent
            • Ms. Kacy West, Property Manager

            Customer Contact

            • Mr. Dawn Warr, Owner/Agent
            Additional Contact Information

            Fax Numbers

            • (866) 605-4165
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I moved into *************** on October 10th 2023.not knowing that this house is a hazard until actually living in house,the issues I found has been electrical,plumbing,flooring and the newest one is leaks now.I have reached out to the company about the issues that I am having and nothing has been done.I have a water bill that is outrageous over $1700 to be exact. I have been going back and forth with *** and port ****** water department to get this fixed I now know that the house has bust pipes under the house and this has been brought to Company attention as well.I have recently purchased a machine to unclog the restroom toilets and paid out of my own pocket to get this taken care of. For the 8 months I have rented from this company I have paid my rent on time in full even with all these issues I have in the house.I have pictures and videos of the house inside and out, im not able to upload all but one .I have asked if I can get into another unit even if I have to pay a lil more rent..I was told no.I don't have anywhere else for me and my family to go.I just want the company to be held accountable for treating the tenant like trash basically. I want to know if I was to find another place to move will I be held accountable for breaking lease due to all the issues I'm having. I pray that someone will help me out with this.Thank you for your time and I hope to hear back from someone soon
            Read More
            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Chairmaira L

            06/12/2024

            After reading all the comments. And living in one of the rental properties this company does not care at all. They do half a** jobs (maintenance) and are rude. They show no remorse because they are not the one having to live in the house. Yes we do a walk through in the beginning but you never really know the status of a home until you live in it and see for yourself. I highly recommend that everyone thats in that office ( ***********, ******, *****) be replaced. And all of the units they have for rent be throughly looked at from the water pipes to the walls the floors, roof. Everything! Thank you.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau in Southeast Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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