Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Contractors

Aztec Renewable Energy, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStacy H

    Date: 10/15/2023

    1 star
    First email to *********************** was July 8, 2022-I guess the only way to get noticed is to give a 1 star review- so here I go. I had my system installed about 6 years ago- 21 300W panels- with SolarEdge SE5000 inverter.I was told it would cover close to 100% of my electric bill- but noticed the electric company recently is only giving me about 1/3 of kwh which should be produced. Weeks ago I started contacting Aztec Renewable to have my panels inspected/checked out to confirm they are working to factory specs. I attempted to sign onto the SolarEdge monitoring website- but was told the website was shut down/changed to a new inverter/website. I have emailed ***************************** 3-4 times in the past 3 weeks but no progress.I know my panels have a 25 year performance guarantee, I may need to get them changed/upgraded. Maybe if I was informed how to contact SolarEdge----helping me-- instead of threatening me with an attorney, and 2 statements from *******************************- "If we fail to close a job because of your reviews, Im taking your property"- AND "If your reviews remain posted, I will see you tomorrow personally".Maybe SolarEdge can help me fix the problem if Aztec Renewable can't. IF I was assisted in fixing the problem, then I can give a 5 star review. ******* did stop by to investigate the problem about Sept 6th, found out the internet monitoring system is not connecting. ******* stated it would take approx 1.5 hours to fix it.Today is Sept 27th 2022 and I have not seen or heard from *******************************. I changed my review to 5 star positive hoping this could get fixed, but at this time- ******* last statements to me was "We are going to provide the labor for free in trade for positive reviews. Please get those changed and we will get started. If we don't perform, you can always go back to negative".
  • Review fromMike C

    Date: 10/22/2022

    5 stars

    Mike C

    Date: 10/22/2022

    I was very impressed with Aztec from start to finish - *******- the actual owner of the business was here everyday answering any question or concerns regarding the process -which only took two days for the total installation! The fact that this companies had get reviews and has been in business since 2006 gave great peace of mind!

    Aztec Renewable Energy, Inc

    Date: 10/24/2022

    Thank you! We look forward to installing more in your neighborhood and rewarding you for those referrals!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.