Complaints

• Initial Complaint

  02/26/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Unanswered

  More info

  The staff that run this place and the residents here are very creepy and evil. The lady that stays here at this motel is evil and her attitude and demeanor are horrid and distasteful. She's very sneaky, she looks as though she's always trying to sneak up in me whenever I go to her in the office if I need something. I'm currently trying to find another place to go and hoping to do this ASAP. When I first got here she constantly bugged me, I even yelled at her a few times because of this and all she does is harass me and mess around with me even more. I've called the police on her and the residents here a few times already but they weren't helpful at all, hopefully she nor her boss don't continue to give me problems. The residents here are no better, but I normally don't talk to crazy people anyway. Her boss is no different. She never answers her phone when I message or call her, at least not since I moved in. She's already aware that I'm trying to be out of this place ASAP though, but she's also very rude and I hate talking to her. The women that run this place are very creepy and I wouldn't advise anyone to come here. No one has time to be dealing with hospital patient acting people or mentally unstable acting idiots. I always hate going places and spending wasting my money because of sickos like these that enjoy taking advantage of other people, or don't care about doing it because they don't have any respect for anyone or themselves. I've struggled with the internet service here also, I don't know if that live-in creepy office lady is probably doing something to it to where it won't work as sneaky and creepy as she is. I have a job that I do and this doesn't help anything nor does this work for me if I use the internet here to do my job and can't do it because of foolishness from the women or people that run this motel. She wouldn't listen to me when I'd try to go to her about the internet or really anything that I'd try to ask her and this is never tolerated

  Customer response

  07/26/2023

  From: *********************** <***********************>
  Sent: Monday, July 24, 2023 2:27 PM
  To: ********************* <******************************************>
  Subject: Re: Complaints filed with BBB NCTX
   
  So these are the invoice payments from Houston Place Properties that I'm requesting be refunded back to me:
  
  Houston Place Properties
  August 2022 - $750.00
  September 2022 - $750.00
  October 2022 - $750.00 
  November 2022 - $750.00
  December 2022 - $73.98 
                                - $750.00 
  February 2023 - $750.00

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