At-a-glance
Overview
Products & Services
Business Details
- Headquarters
- Richardson, TX 75082-3752
- BBB File Opened:
- 1/5/2021
- Years in Business:
- 17
- Business Started:
- 1/31/2007
- Business Started Locally:
- 1/31/2007
- Date of New Ownership:
- 12/18/2020
- Business Incorporated:
- 11/30/2020
- Accredited Since:
- 2/8/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- We Work Earth, LLC
- Hours of Operation
Primary
- M:
- 7:00 AM - 7:00 PM
- T:
- 7:00 AM - 7:00 PM
- W:
- 7:00 AM - 7:00 PM
- Th:
- 7:00 AM - 7:00 PM
- F:
- 7:00 AM - 7:00 PM
- Sa:
- 7:00 AM - 7:00 PM
- Su:
- 7:00 AM - 7:00 PM
- Business Management
- Mr. Jim C Bennett PE, President/Owner
- Contact Information
Principal
- Mr. Jim C Bennett PE, President/Owner
Customer Contact
- Mr. Jim C Bennett PE, President/Owner
- Ms. Lara D. Bennett, Managing Member
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/16/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
April R
08/11/2022
![](https://m.bbb.org/prod/ProfileImages/e3852153-4c5b-498e-b359-a43f20515c1b.jpeg?tx=w_46)
American Water Surveyors Response
11/03/2022
We have completed multiple successful drilling results within this client's subdivision.
American Water Surveyors, (AWS) thank this client for the valuable feedback and we have worked diligently to provide the highest quality service for all of our customers. We do not have any business relationship with the client's reference to "the well driller guy" as mentioned. We do not know what level of service this drilling company provided for our client. Likewise, we did not charge this client "thousands of dollars" as claimed.
We did receive a drilling report from the client that clearly indicated the INCORRECT GPS coordinates, not what we provided in the report, which we interpret as the client's "well driller guy", may have drilled the wrong location. Unless clients hire us as consultants, we do not do research to find out what legal standoff from the boundary is required for a given region or county.
We use state of the art technology to survey each clients' property, with the objective of finding groundwater using seismic technology, combined with electrical-resistivity logging. We conduct our surveys based upon client needs, with indications from the client as to where we should test. We do conduct regional geological studies prior to arrival and make recommendations as to testing sites.
I personally conducted this survey, and I recommended to the homeowner that we test in the front yard area, based upon our geospatial review of the region, yet, the owner demanded that I test in the back yard area. The client also told me to "not test here" at my recommended location in the back yard, since he was going to install a swimming pool. I conceded to the client requirement and tested where he wanted to test.
This company, AWS, is charged with finding groundwater where it exists within the property boundary, not where the client wants it to exist, and we are highly successful in this regard.
I again thank our client for the opportunity to conduct a survey, and I wish the the kindest regards.
Jim *******
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