Online Retailer
My Organic Company LLCAbout
This business has 1 alert
Important information
- Additional Info:
BBB In December 2024, BBB began investigating My Organic Company LLC’s business practices. This investigation was prompted by a volume of serious complaints and one-star customer reviews received by BBB. Based on an evaluation of the consumer complaints and customer review data, BBB’s file conditions indicate that this business has a pattern of complaints and customer reviews alleging:
•Goods for which payment has been made have not been delivered after an unreasonable delay.
•An unreasonable delay in providing customer refunds.
•Difficulty contacting business, no contact number on website, and delayed or no email response from business.BBB is concerned about the pattern and underlying issues of these allegations.
In December 2024 BBB began contacting My Organic Company LLC to address the underlying issues of these disputes. BBB requested the business respond with an outline of the policies/procedures, actions they are taking, and other efforts they have in place to help address and eliminate the underlying issues of this pattern. BBB will update this profile with any additional information, including any business responses, when it is available.
BBB does not know where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical location is unknown. Based on the information detailed above, BBB cannot confirm the legitimacy of My Organic Company LLC.Consumers with outstanding concerns are still encouraged to file a complaint for BBB records but may also wish to contact legal counsel and/or the Office of the Texas Attorney General to file a complaint: https://oag.my.salesforce-sites.com/CPDOnlineForm
Business Details
- Local BBB:
- BBB serving the Heart of Texas
- BBB File Opened:
- 5/13/2022
- Business Management:
- Owner Manager, Owner/Manager
Additional Contact Information
- Customer Contacts
- Owner Manager, Owner/Manager
Additional Information
- Business Categories
- Online Retailer
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