ComplaintsforZeus Restoration
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Invoice number XXXXX for the property at 313 E. Miller, invoice created 01/18/2022. Requested Zeus Restoration provide estimate for roof replacement. Salesperson recommended a partial repair instead of entire replacement. Partial repair was approved by myself (the homeowner) at the recommendation of the company. I paid 50% in advance of the repairs per the request of the company. Zeus Restoration says repairs were made, however, after repairs were made extreme damage was incurred inside the home to drywall ceilings. I requested that Zeus return to determine why repairs caused damage to the interior of the home. They then claim their repairs were good. I have had to hire another company to come behind their work to repair their work to prevent additional damage to the interior of the home. Requesting that Zeus Restoration waive the remaining balance as quality services were not delivered. Company is extremely evasive about taking responsibility and have threatened to lien the home despite the damage they caused to the interior of the home; claiming that it was a rare "wind driven rain" that caused the damage to the interior and that the home will be just fine as long as there is no additional wind driven rain.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.