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Find a Location

Olivas Roofing and Solar has 1 locations, listed below.

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    Business ProfileforOlivas Roofing and Solar

    Roofing Contractors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 03/20/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.


    6B. Participate in mediation, arbitration or other dispute resolution services as requested by BBB.

    6C. Honor any settlements, agreements or decisions reached as an outcome of a dispute resolution process.

    6D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
    Alert:
    On March 20, 2024 this businesses’ accreditation in the Better Business Bureau was revoked by the BBB’s Board of Directors due to Olivas Roofing & Solar failure to adhere to the BBB requirement that:
                6. Be Responsive
                An Accredited Business agrees to address disputes forwarded by BBB quickly and in good faith.
    Provide a response to each complaint that
    Is professional,
    Addresses all significant issues raised by the complainant,
    Includes appropriate evidence and documents supporting the business’ position and
    Explains why any relief sought by the complainant cannot or should not be granted.
    Participate in mediation, arbitration or other dispute resolution services as requested by BBB.
    Honor any settlements, agreements or discussions reached as an outcome of the dispute resolution process.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    All types of roofing, Insurance claims specialist, Solar panels, Fence building, Landscaping, and Spray foam insulation install.

    Business Details

    Location of This Business
    3124 Sherwood Way Ste F, San Angelo, TX 76901-3573
    BBB File Opened:
    3/6/2023
    Years in Business:
    16
    Business Started:
    1/1/2008
    Type of Entity:
    Sole Proprietorship

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I hired Olivas roofing to redo my roof after a storm. They completed the roof and while talking to them about future remodeling projects they informed that their business also did insulation. I told them that I would keep them in mind but that I needed to fix my foundation first. Brian, told me his crew fixed foundations as well. I paid him the balance of foundation and half for sheetrock and insulation. The foundation didn't look fixed. I had another foundation company give me a second opinion and was informed that it was not done correctly in order to support structure. I asked Brian to stop all work. The sheetrock work is a mess. Mud is too thick, sheetrock is not aligned with floor, ceiling, door/window trim. Sheetrock is too far back to meet with other corners of room. Sheetrock also moves where it is not secured properly. Nails are visible and some areas do not have any screws or nails. I sent Brian pictures and he refuses to come and look at any of the work his company did including the foundation and sheetrock work. He doesn't respond to my texts. His crew pulled out outlets and capped off live wires with painters tape instead of electrical tape. His crew also removed stone around house when working on foundation. They did not ask for permission and now refuse to pay for the outlet and stone repair. I did get an electrician to fix outlet and forward Brian the invoice and refuses to pay for it. He also left all material (sheetrock/insulation) outside on porch and it has rained. He insists that I pay for material but refuses to provide me with receipts. They broke a window and took 6 days to return. This company is operating without competent workers to do the job. The foundation work started 11-06-11/08. Sheetrock started on the 11/09-11/10 before I told them to stop all work. His business name also operates under Olivas restoration and solar. His name is Brian Olivas and his phone number is 432-236-9602. He had worked on fence, siding and attic insulation.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nathalie G

    5 stars

    04/16/2023

    I had a great experience with with Olivas Roofing and Solar. The crew were very professional and respectful. They found and issue during the project that was easily fixed and made sure that I was aware of it. Brian is very personable and did not make me feel rushed into a decision. I will be recommending their services to friends that need services in the future.

    Local BBB

    Better Business Bureau Serving the Concho Valley

    BBB Reports On

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