Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Comfortable Air has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Comfortable Air

              11549 Old Perrin Beital Rd.#107&108 San Antonio, TX 78247

            • Comfortable Air

              119 E Turbo Dr Ste 101 San Antonio, TX 78216-3379

            Business ProfileComfortable Air

            Air Duct Cleaning
            Multi Location Business

            Contact Information

            11549 Old Perrin Beital Rd.#107&108

            San Antonio, TX 78247

            (210) 209-8742

            Customer Reviews

            3/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Air duct cleaning, sanitizing, mold remediation, dryer vent cleaning, chimney sweeping

            Business Details

            This is a multi-location business.

            Find a Location

            Comfortable Air has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Comfortable Air

                11549 Old Perrin Beital Rd.#107&108 San Antonio, TX 78247

              • Comfortable Air

                119 E Turbo Dr Ste 101 San Antonio, TX 78216-3379

              Location of This Business
              11549 Old Perrin Beital Rd.#107&108, San Antonio, TX 78247
              BBB File Opened:
              4/29/2009
              Years in Business:
              15
              Business Started:
              4/8/2009
              Business Started Locally:
              4/8/2009
              Business Incorporated:
              12/11/2009
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Allergy-Free Air
              • Mold Free Air
              • Allergy-Free Air, LLC
              Business Management
              • Mr. Nes Sayag, Managing Member
              Contact Information

              Principal

              • Mr. Nes Sayag, Managing Member

              Customer Contact

              • Mr. Nes Sayag, Managing Member
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Cleaning your air ducts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/21/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              On October 30 comfortable air was dispatched to my home they were spouse to come clean the duct work dryer vent and chimney when they came after 15 min owner ************** said it's all done you need to pay I said let me check after checking the ducts I saw nothing absolutely nothing was done I told him nothing been done then he says ok let me get my guys to clean it they brought a damaged cable and a brush that rotates and try to put it in the duct I said the cable has a wire sticking out it will damage the duct he the owner ************** said I been doing this for 20 years which is a lie then he insisted to continue to clean ************************************************************************************************************************************************************************** over **** dollars comfortable air should not be in business they should be arrested for causing damage to the property then he has a nerve to ask for the payment mind you he only did half of one duct out of 34 ducts only one half way I asked for the insurance he ran to his car and took off I'm filing with BBB , attorney *************** and filing a lawsuit be aware of this fake company that rips people off and scams veterans who served
              Read More
              Read 3 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Amil E

              01/17/2024

              I recently had an excellent experience with this company! From the moment they arrived at my doorstep, I could tell I was dealing with true professionals. The team was punctual, courteous, and had all the necessary licenses and insurance in place, giving me peace of mind.What impressed me the most was the quality of their service. They did a thorough job cleaning my air ducts, and to my surprise, they even identified and addressed issues that I wasn't aware of. Their attention to detail and efficiency made the entire process smooth and hassle-free.Unlike some other companies, I didn't encounter any unexpected charges or hidden fees. The pricing was fair, and they provided a comprehensive service without trying to upsell unnecessary extras.I appreciate the transparency and honesty of the team. They took the time to explain the work they were doing and answered all my questions. It's clear that customer satisfaction is a priority for this company.I would highly recommend this company to anyone in need of air duct cleaning. They've earned my trust, and I'll definitely be referring friends and family their way. Thank you for the great service!
              Read 7 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.