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            Business ProfileAlamo Smart Home

            Burglar Alarm Systems

            Contact Information

            503 E Ramsey Rd Ste 103

            San Antonio, TX 78216-4615

            Visit Website
            (210) 625-6575

            Customer Reviews

            4.11/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Residential and Commercial Security, Automation, Surveillance and Audio

            Business Details

            Location of This Business
            503 E Ramsey Rd Ste 103, San Antonio, TX 78216-4615
            BBB File Opened:
            7/20/2018
            Years in Business:
            6
            Business Started:
            8/2/2017
            Business Incorporated:
            8/2/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Michael Auerbach, President
            Contact Information

            Principal

            • Mr. Michael Auerbach, President

            Customer Contact

            • Mr. Michael Auerbach, President
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/13/2022

            Complaint Type:
            Order Issues
            Status:
            Answered
            I am not happy at the moment with this company. They told me i needed to have someone else sign documents with me so I ended up asking my BF at the time. When they did my contract was one amount however when i got my bill it was double, they said we signed a contract for the higher amount and I said there is no way I did I reviewed it all in detail and wanted to know who signed my name on a higher amount with the higher payment! They said that they had to fix it. Now that they said they fixed it I had to resign documents however my ex BF will no longer do it. I have been trying to reach these people to rectify this situation and the sales person will no longer call me back! I can't have my ex on the system had all this been correct in the beginning i would not be going through all this chaos! I need them to come remove it ASAP but no one will contact me from the sales team!!!!!!! When they wanted the sale they were responsive now that they fraudently changed everything I can not get anyone to call me back!! I should have kept scrolling and read all their reviews!
            Read More

            Customer Reviews

            9 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cody M

            03/21/2024

            Please don't believe the ****** reviews. Somehow this company is finding a way to scrub their social accounts and you won't find how unhappy their customers are with the service provided. I thought I was getting away from Vivint to find myself in bed with a Vivint imposter. After being transferred several times I was finally connected to ****...Lets just say not a very pleasant individual to speak with. Long story short I just wanted to cancel my account and he completely refused and tried to offer me an incentive he should have offered over a year ago when I first called. Now that I want to cancel he wants to "do me a favor". Very unsavory crop. Please avoid at all costs.
            Read 8 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

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