ComplaintsforExcalibur Contractors Contracting Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/02/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Excalibur Contractors lied what was on the contract they did ***************** leveling and didnt comply with the contact they stated they were going to install 28 concrete footings and 28 piers and they got their money of ****** and the engineer stated only 19 concrete so they overcharged us if the job wasnt completed to what the contract said so who is stating the truth here and they took a long time with this job you would think they were doing it a good job would go and not come back till they felt like it Im not happy what they did and now they they say it was an error on the engineer report so who to believe them anymoreBusiness response
01/12/2024
We have never done a project for a *********************, BBB should request an estimate or invoice to prevent the wrong business receiving negative reviews.
please advise on what steps you will take to resolve this issue, we apologize we are not the business who did this project.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.