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Find a Location

Statewide Remodeling of San Antonio, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforStatewide Remodeling of San Antonio, LLC

    Construction Services
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/27/2017

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Headquarters
    1111 Arion Pkwy Ste 120, San Antonio, TX 78216-3093
    BBB File Opened:
    5/22/2015
    Years in Business:
    12
    Business Started:
    7/12/2012
    Business Incorporated:
    7/12/2012
    Accredited Since:
    1/27/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Dusty Hudspeth, Compliance Manager
    Contact Information

    Principal

    • Ms. Dusty Hudspeth, Compliance Manager

    Customer Contact

    • Ms. Dusty Hudspeth, Compliance Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    The contract was signed on 4/16/2024. The shower installation was completed around third week of May (do not the exact date). Once work was completed I signed the Completion Certificate, everything looked fine. I did not check the water meter. **************** (#***) is in partnership with Statewide Remodeling I used HD credit card.The amount of money I paid the business was $17,945 via a ********** credit card.The business committed to provide you A serviceable shower. The nature of the dispute is I received a San Antonio Water System (SAWS) bill for the month ending Jun 10, 2024 for $223.00 (Water meter usage was ****** gallons). My water bill has been consistently at $35.00. I called SAWS several times to come and check the meter; SAWS stated that meter was OK, that I had a residential leak. On 19 Jun, I called a ***** Boys (Third party plumber) and they found the leak coming from the shower installation. Statewide came and cut the floor panel to do a temporary fix and the shower has remained in this condition.*************************, Field Supervisor for Statewide Remolding in telecom said that the shower Installer had stated the leak was caused by the foundation and not by them and that the copper pipe in question had no sleeve. Of course Statewide Reps would say. I did not have water leaks until Statewide completed the work in that exact area. Whether or not the business has tried to resolve the problem On 27 Jun 202 4, ************************* sent me an estimate of $7009.70 to demo and rebuild with new materials. I told him this is unacceptable; he stated contact me when you are ready. ************************* advised that I can use home insurance to supplement the cost.Since, both my wife and I are over 80+, we had been considering a walk-in shower but this installation has been a fiasco with Statewide wanting additional money.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clayton H

    1 star

    07/26/2023

    Horrible customer service. Promises the world during the initial consult then after they have the deposit they start saying that wasn't included. For example. We had a $50,000 bathroom remodel done and it took about a year and a half to finally get a working bathroom and the craftsmanship is horrible. They told us that painting the bathroom wasn't included, After they told us how much paint and which type to buy.They are one of the worst companies I have ever seen on communication. We would wait a month with no word and would find out that something wasn't available and we would need to pick another option only we would reach out for an update.I would not recommend this company to anyone and the fact that ********** let's them in their stores is concerning. If I was ********** I would distance myself as much as possible from this company.I have a 3 page detailed timeline but it is too long to post on here.

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