We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Credit Union

Credit Human

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for Credit Human's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Credit Human has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.79

    Average of 14 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Sean B

      Date: 03/25/2025

      This company has overcharged me by around $500 on a solar loan. I have tried to contact them to get it resolved and left 3 messages over 3 hours time period with no one calling back. Was transferred again and waited 15 minutes only to be disconnected. They are playing the run around game and I will transferring my loan elsewhere ****.

    • Richard H

      Date: 03/20/2025

      Their rates are ok, but I wouldn't trust anything this bank says or does. Without even proper disclosure, they insanely limit the amount you can withdraw from your account (not the number of transfers, the amount, which is offensively and arbitrarily low) The more money you put in, the more you're screwed if you need to transfer it. There's no justification (and they don't even pretend to offer one if you complain) for a bank to hold your money hostage--I'm not sure how it's even legal. Most banks are abusive, but it's especially offensive coming from what tries to pass itself as a local credit union.

    • Teresa F

      Date: 10/24/2024

      I have a payment due the 22nd of the month. I did not receive a statement, but knew it was due and paid the loan. I called on October 15, 2024 and was told that statements were mailed on October 10, but was probably delayed due to the Columbus Day holiday. TODAY, October 24, I received the October statement supposedly mailed October 10. The envelope is postmarked October 21.

    • Joshua H

      Date: 09/16/2024

      Shady business practices that make even bad banks look good by comparison.Don't be fooled by them calling themselves a credit union...they're just as shady as the worst for-profit banks out there, if not worse.You're better off putting your money almost anywhere else, and don't even bother with their loan products that have interest rates higher than nearly everywhere else either.

    • Donna S

      Date: 07/27/2024

      Donna S

      Date: 07/27/2024

      Monthly statement never included interest due or savings account information. Their explanation was that amounts change daily. The $28,872 was pif June, 2024. The next month's statement had only my savings account information for the first time. Requested to close savings to find out $1044.63 was due for interest and I paid immediately, after being emailed that I was to have called to get payoff amount. Nothing on my contract indicated I was to do this. Then within 10 days they informed me that my interest due was not that but $1038.24. Then another amount $1043.35. Finally they paid whatever they decided on and credited my savings with $6.28. after sending information to close the savings and their not responding I called and in a matter of minutes my savings was closed and I have received a check to close my account with **********************.

      Credit Human

      Date: 07/29/2024

      Credit Human will reach out to ****************** directly to address her concerns. 

    • Hal K

      Date: 04/27/2024

      I was favorably impressed with Credit Human Federal Credit Union at the ********* location. ***************************** was the representative who helped us. She was excellent. We wanted to open three new accounts and we had special circumstances in mind that were rather complex. ****** was able to answer all of our questions and completed the the tasks exactly as we wanted. She was knowledgeable, pleasant, and spent quite a lot of time taking care of us. Credit Human is fortunate to have ****** as an employee.

    • Jose R

      Date: 02/23/2024

      Credit Human is still operating in the 1980's banking practices as it pertains to charging $2 per transaction using their debit card. Check this out, Credit Human only allows "four" free ATM transactions using their Savings account and every additional transaction costs $2, c'mon Credit Human step up to the plate, this is year 2024.Credit Human charged me $20 in transaction fees last month and $30 in transaction fees this month. $50 in transaction fees in two months is outrageous, these are not even ATM transaction fees, just regular debit card usage fees. Credit Human can afford a brand new state of the art energy efficient facility on Broadway St. in San Antonio, ** while charging union members $2 per transaction fee, wouldn't Credit Human exists without its union members after all?I spoke to one of the Credit Human reps. today and closed my account. I hope ********************** can learn from their former member's feedback instead of their greedy business practices. $50 in debit card transaction fees in two months, good luck and take money from other union members, not from me anymore.

    • Stephanie R

      Date: 09/09/2023

      This business should be shut down. We had to open up with them in order to pay on a car loan, also had to pay the 5 dollars to get it going. Long story short, car got totaled. The insurance paid off the loan along with the dealership warranty and GAP. The amount of checks sent was over the loan amount due. One of the checks sent, Credit Human literally sent back to sender, Then harassed us to make a car payment because even though only ******* was due on the loan they said we still have to make the payment, but that when they re- receive the last check they would refund that car payment because there would be an overage. NOPE...now they're saying there is only a ****** overage. I requested an itemized statement of all the payments made and I have a feeling since its going to take 8 to 6 weeks to get the wrong amount refunded, they will have plenty of time to soup it up. I suggest NO ONE EVER DO BUISNESS WITH THESE CROOKS.

    • April T.

      Date: 06/12/2023

      They opened up a "share savings account" with 5$ to give an auto loan. I completely paid off the loan, and tried to close the account online. I could not close the account online, I had to call them. They said they would close it. About a year later, they send me a letter saying that they will start charging me for having a 5$ savings account open. I called, yelled at them that it was already supposed to be closed as I had to call it in because you can't close it online. I asked this time to have an email confirmation sent to me. The representative said they don't send out confirmations. I said that is fine, I am recording this time and asked for a name. She just replied "*******". No last name, nothing. Now I just have a recording of this lady "saying" she will close the account and that is it.

    • Pamela P

      Date: 04/06/2023

      I think their nothing but crooks. We paid our house off early yet they charged us the interest payment for the next payment. Not only that we were made to include the cost of our house insurance and taxes. Our house insurance note which they insisted we pay which last year they took more for insurance and taxes and had to give us money back. The note which we already paid since June of last year is going to be about $250 less per the last 9 month rd paid in. They said we just paid your taxes I said which you take out of the note we pay. Any way you slice it they are ripping people off. I also have never had to pay the insurance and taxes to a company if I chose to do so myself. I give this company 0 out of 10. Stealing peoples money

    Credit Human is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.