Business ProfileforDental Republic

*Date of Transaction March 16, 2023 at ********************************************************** *Amount charged in card ending #xxxx under x-$75. Was supposed to be charged $1.*Patient x was examined for implants, only basic exam was performed after CareCredit approved under x which is still being paid.*The business has not tried to return phone calls, emails or information when asking in person. There are documents of proof for the transaction, the attempts to contact since ALL the emails they provide online do not exist. Summery:x front office lady was going to charge my brothers card for $1 (Since my mom's did not go through) to check if my mother qualifies for ******'s Carecredit. She went to the back office and x1 came to the front to grab my brothers card. x1 did not confirm charge or ask but instead just used card and a $75 charge was taken from the card. When she came back we had the notification on his phone that more was taken out. We asked x1 and she said $75 not $1, x1 was very unprofessional & unwilling to take any responsibility. Every email has been rejected, Every phone call was a run around, manager is never there, filled out paper form for refund request & not one word back from this business. I applied for ****** for my mother to at least get her exam while we were given a receipt for the refund in the amount of $0.00 with a signature. The exam was $75 even though I qualified for x. Still paying that loan on time while waiting on a refund still. Had a 2 year old with us and it was difficult and stressful because that was our gas money & because of that office we had to wait for money to be sent or we were stranded far from home. Even the main office does not refund communication.