Business ProfileforCovey Financial, LLC
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 8626 Tesoro Dr Ste 701, San Antonio, TX 78217-6207
- BBB File Opened:
- 5/2/2019
- Years in Business:
- 11
- Business Started:
- 12/10/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Business Management
- Mr. Eric S. Covey, Managing Member
- Contact Information
Principal
- Mr. Eric S. Covey, Managing Member
Customer Contact
- Mr. Eric S. Covey, Managing Member
- Additional Contact Information
Website Addresses
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
20 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Candy W
1 star09/18/2024
Covey Financial, LLC Response
09/19/2024
This customer has written a dishonest review on ****** and now BBB. This review is unwarranted. All of our calls are recorded. Our COO listened to every phone call with this person dating back to February 2024. This person attempted a payment and it was dishonored due to the account information being entered incorrectly. This person demanded our dishonored payment fee be waved. We informed her it could not because of attempted transaction failing. Our bank charges us a fee for these errors and we warn people to enter their account details carefully. This person further demanded a copy our policies and procedures which was provided to her. Our staff handled the call with care and respect. At no point were we rude to this person. The opposite is true. The caller was rude to our staff and hung up on us many times when she did not get her way. We are happy to share the recording with BBB, the customer, and other their lender.
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