Business ProfileforTexas Simple Solutions, Inc.

***********************/Texas Simple Solutions was represented as a seller of *********************** & contracted with me to deliver & arrange installation of 15 ******* series **** windows & 1 set of custom French patio doors. The total selling price for both was $11989. *********************** received $5000 deposit toward both the price of the patio doors & as a partial down on the windows, with a promise of delivery of the *************** in 3-4 weeks. The doors arrived on the 25th of February from ******* Lumber. I found out later that the doors were purchased from ******* millworks, not *******. by ******* installers left the door against the side of my ********** was later knocked over by high winds, scratching the glass & breaking some of my pottery. March 3 the doors were installed after repeated delays with instructions to hire my own ********* to seal & finish the trim outside & inside, & that ***** would send someone to fix an area of concrete by the door where ****************** could collect. ***** failed to keep in contact about the concrete work, went back & forth with me about it, didn't send send anyone till March 24. On March 29 I told ***** that ******* had no order for my ********************* lead time on window orders was generally only 2-3 weeks. It had been nearly 2 months since I had given *********************** $5000 down to fulfill the contract. He admitted he had never ordered the windows. I told him not to order them, just to refund my money. He got angry & started attacking me as his worst customer in 40 years" & said he didn't want to do business with me. The call ended with no promise of my money being refunded. Additionally, after the concrete dried, the doors were unopenable on one side due to misapplied cement having dried underneath the doors. Also the old patio ************ from installation were never hauled away as promised. I requested a full refund of my $5000 as I now have to get a new door installed & I never received any windows as promised.