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          Find a Location

          Petshotz has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Petshotz

              3306 N St. Mary Street San Antonio, TX 78212

            • Petshotz

              210 Tuleta Dr Bldg 3 San Antonio, TX 78212

            Business ProfilePetshotz

            Veterinarian
            Multi Location Business

            Contact Information

            3306 N St. Mary Street

            San Antonio, TX 78212

            (210) 735-1004

            Customer Reviews

            1.25/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Petshotz has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Petshotz

                3306 N St. Mary Street San Antonio, TX 78212

              • Petshotz

                210 Tuleta Dr Bldg 3 San Antonio, TX 78212

              Location of This Business
              3306 N St. Mary Street, San Antonio, TX 78212
              BBB File Opened:
              5/26/2017
              Years in Business:
              14
              Business Started:
              7/27/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Business Management
              • Dr. Fretorry B Rogers DVM, President
              • Ms. Keyontia Johnson, Office Manager
              Contact Information

              Principal

              • Dr. Fretorry B Rogers DVM, President

              Customer Contact

              • Ms. Keyontia Johnson, Office Manager
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a veterinarian for your pet

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              The receptionist and vet tech told me that THERE IS NO WAY TO AVOID LONG WAITS, thats just how they do it there.Really, really long wait times. They told me to arrive at noon, and I was on time. I took my cat for a spay and waited over two hours before they took her in. When they called me a few hours later to pick her up, I went to the office immediately and still had to wait 90 minutes for them to give her back to me.The waiting area is very small and chaotic, and since they do not honor appointment times, dogs and cats are showing up all at once in a cramped space. My cat was returned to me catatonic, with half of its body shaved and covered in iodine. They seem to prioritize quantity over quality.
              Read 3 More Complaints

              Customer Reviews

              8 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              KR R

              08/08/2024

              ******************************** spayed a cat and caused severe trauma and left the cat with an open wound on it's abdomen. When client took cat back they were going to charge $300 to repair the damages that their clinic caused. Additionally *************** refused to speak with clients regular veterinarian about the situation. They sent the cat out of the clinic without resolving any of it's problems and told the owners if the cat became anemic to take it to an ***************** Horrible. What ever happened to "First do no harm"
              Read 7 More Customer Reviews

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