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Find a Location

Nissan of Silsbee has 1 locations, listed below.

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    Business ProfileforNissan of Silsbee

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3480 Highway 96 Byp, Silsbee, TX 77656-9397
    BBB File Opened:
    10/11/2010
    Years in Business:
    21
    Business Started:
    12/1/2002
    Business Started Locally:
    12/1/2002
    Business Incorporated:
    8/8/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Paramount Nissan of Texas, LLC
    Business Management
    • Mr. Dean Bernal
    • Ms. Brigette Bernal, Comptroller
    Contact Information

    Principal

    • Mr. Dean Bernal

    Customer Contact

    • Mr. Dean Bernal
    • Ms. Brigette Bernal, Comptroller
    • Misty Odom, Office Manager
    Additional Contact Information

    Fax Numbers

    • (409) 299-5292
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    i purchased a used 2016 vehicle from Nissan of Silsbee and the paint had some chips in it. The first time that I took it to the car wash the water knocked of a 6 inch by 6 inch chunck of paint. I called the dealership and ***** and the manager said that they would take care of it. I said ok i didnt get to take the truck to them quick because I work 7 days a week and when i did have time to take the vehicle to them it was like 3 weeks. now they are telling me that I have to pay to get the truck painted. I a paying 20000 dollars for this truck and I cant afford to fix paint that failed the first day I had the truck.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    patrick l

    1 star

    10/26/2023

    my girlfriend has a 2017 nissan sentra and the hvac only blows out the dash vents. i changed out the mode door motor (bought the new motor from nissan of silsbee). the mode door motor didnt fix the problem so took it in to be fixed. they quoted me $186 to diagnose problem. they saw the box the part came in they called me. they said that because it had been worked on it would cost $300 and something to diagnose. if this is normal i would really like to know why.

    Local BBB

    Better Business Bureau in Southeast Texas

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