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Find a Location

Eagle Eye Roofing , LLC has 1 locations, listed below.

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    Business ProfileforEagle Eye Roofing , LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company specializes in roofing services.

    Business Details

    Location of This Business
    Spring, TX 77389-3505
    BBB File Opened:
    10/21/2016
    Years in Business:
    8
    Business Started:
    10/27/2015
    Business Incorporated:
    11/3/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jason Harley, Owner
    Contact Information

    Principal

    • Mr. Jason Harley, Owner

    Customer Contact

    • Mr. Jason Harley, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On August 21-22, 2023, Eagle Eye Roofing (owner: Jason ******) installed a new roof on my property located at **** **** ***** ****** ********* ** *****. Unfortunately, during the course of this installation, a roofing nail penetrated a water line in the attic, resulting in significant water damages to the attic and half-bath located on the property. Also, during the install, paint to the front trim of the house was also damaged by the overspray of black paint applied to the flashing. The worker did not use gaffer's tape to try and mask the area. The incident has caused substantial inconvenience, property damage, and financial loss. I have contacted Jason ****** and his office manager Amber numerous times to pay my estimated expenses of $5,058.29, of which I have committed more than $2000.00 of my own funds so far to various contractors and remediation. So far, they have not responded. I also note that on the contract I signed with Eagle Eye Roofing, they designate themselves as BBB accredited with an A+ rating. However, I see from the BBB website that they actually are not accredited and have a history of a 1-star rating. I hired them based on their web advertising and contract, and find this to be a case of misrepresentation.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie H

    1 star

    01/24/2023

    Had a new roof put in. The job itself was contracted out, I thought they did their own work with their own crew. Didn't find this out until after job was done and we had issues that weren't getting fixed. Within 2 months we had a leak, thankfully over the deck and not in the house. They patched it. Now we have a new leak in the kitchen in a brand new roof that is only 4 months old. Last time it took them over a week and a half to come out and fix the leak. In the end my guess is they will patch this one as well so we will have two patches in a 4 month old roof that we paid thousands to have put in, and we have to hope it doesn't continue to do this. I don't think our roof was put in properly or very well for that matter and I have not been happy with their communication overall. On a side note, their website shows they have an A+ rating with the BBB, but they have NR rating!

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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