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Business Profile

Safety Clothing

SafetyGearPro

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Safety Clothing.

Reviews

Customer Review Ratings

1.13

Average of 52 Customer Reviews

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Review Details

  • Jason W

    Date: 02/25/2025

    Ordered an item that ended up being back ordered through their supplier. This item is now discontinued everywhere so its unlikely their supplier is going to get the item in stock. I imitated a refund. I've been waiting two months for a simple return of funds to credit card. I keep getting the run around when contacting customer support "we've started a refund process, there is nothing more we can do." Luckily I ordered on a credit card so I initiated a charge back.

  • Anthony L

    Date: 09/10/2024

    Saw the negative reviews after I placed my order and they did get my worry level up, but my experience was great. Got prescription Ray-Bans in the promised time frame and less expensive than other sites. I keep sunglasses a LONG time - this is my third pair of prescription Ray Bans in 23 years. I am very picky about optical quality and my prescription has gotten more complicated with age. These Ray Bans are just as good as any I've had including a pair from a private optometry/ophthalmology office.

  • Steve G

    Date: 09/01/2024

    Absolute joke and customer support is the worst. I paid for 2 pair of glasses. They sent one pair. Then they replied that they sent 2 packages and provided tracking. However one of the tracking numbers states “label created, label cancelled. They have absolutely scammed me.

  • Rashid P

    Date: 01/15/2024

    This place is terrible! I placed my order in October and it's January and my order still hasn't shipped. Customer service sucks all they say is your order is in the lab ready for shipment. Don't wast your money or time seems like this place is a SCAM?!!! THEY DON'T DESERVE ANY STARS!!!!?

  • Marty H

    Date: 12/15/2023

    I ordered 4 nose pieces for my safety glasses the price was $7.50 each they charged my card $40.00 and I only received half my order there invoice says there invoice that came with the 2 of the 4 item I ordered says $25.00 contacted them through email take 3 day to respond answered they question and haven't heard anything from them since buyers beware

  • David R

    Date: 12/05/2023

    Misleading company - bought glasses that were supposed to have polarized tinted prescription lenses, order was confirmed as such, even included a thumbnail of the glasses. They arrived with just clear lenses. Company said they don't do tinted prescription which is nowhere on the website at any point, thus was a total bait and switch. They then said they cannot offer full refund because of the prescription. And no surprise, a supervisor was not available to speak with by phone.

  • Erin G

    Date: 09/27/2023

    Terrible company do NOT order from them, customer service is being done offshore in India, HUGE language gap. Can't speak to anyone in the returns department, no manager available state side to escalate to. NEVER again! RIDICULOUS!!

  • Robert H

    Date: 09/22/2023

    Its important to read up on this stuff. I ordered new glasses in July 2023 and nothing yet. Like many comments already state, poor customer service and poor communication. They do withdraw the funds promptly, but forget you soon after. Not Recommended!

  • Benita H

    Date: 09/15/2023

    So sorry I didn’t read the reviews before I placed my order ?? I placed my order on August 4, 2023. Here it is September 4th and I still haven’t received my order. When I try emailing the message won’t go through and customer service sucks. Right now all I want is my $190.00 refunded; but I do see that happening without a long brutal and absorbing period of time. These glasses are for my 9 year old grandson who play football. He was so excited when I told him I had ordered them. I really hate to see my baby in a disappointment mode. I wouldn’t recommend anyone to place a order with this company.

  • Margie O

    Date: 08/31/2023

    Very disappointed with this company. It took several months to get prescription safety glasses which were incorrect. Promptly sent them back for replacement. After no response for several more months I find out they through them away. I am now chasing a refund only to be told the original date of order is too old and they can only give store credit. I am not interested in anything this company is selling and deserve my money being returned. Customer service is horrible. Stay away from this company! NOT WORTH THE TROUBLE!

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