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Find a Location

H & W Powersports has 1 locations, listed below.

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    Business ProfileforH & W Powersports

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business operates as a Honda & Yamaha ATV and Motorcycle Dealer. Offers full line of Parts, Sales, Service and all Accessories that go with riding on your motorcycle or ATV.

    Business Details

    Location of This Business
    3601 New Boston Rd., Texarkana, TX 75501
    BBB File Opened:
    1/1/1991
    Years in Business:
    15
    Business Started:
    7/1/2009
    Alternate Business Name
    • DPR Powersports, LLC
    Business Management
    • Mr. Kyle Hughes, President
    Contact Information

    Principal

    • Mr. Kyle Hughes, President

    Customer Contact

    • Mr. Drew Chandler, General Manager
    • Mr. Kyle Hughes, President
    Additional Contact Information

    Fax Numbers

    • (903) 832-7942
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Well my Mahindra Roxor was bought from H&S Power Sports in Marshal TX. I bought it approximately 2 weeks before Christmas. I got it about two weeks after Christmas and it was supposed to have Mirrors, Back Seat, Roof, Windshield, and rear OX Locker installed. It is a 3 hr drive and when I got there it only had a Back Seat that is it. I took it home and sent it to Fortress who installed a Roof and Windshield. Then straight to the 4 Wheel drive shop for Lockers. Did not take it home. Shop put in Lockers and the Owner of the shop called me to tell me the Front Wheel Bearings had no grease in them. Thanks to the Roxor site on the Internet, when I got it home, I checked the Fluid levels. I put in 2 quarts of Gear oil in the Transfer Case. I put in 1 Quart in the Transmission. I greased all Grease Zerks except the rear axle. I did not find those. I took it on about a 20 mile trip and about half way it started Bumping. I thought there was something wrong with the Lockers. I called the 4 WD shop which was xxxxx out of xxxxxxxxx and he came to my house and picked it up. A Member on the Roxor site told me about the xxxxx on the Rear Axle to grease the rear Wheel Bearings. I Greased them with a special grease. This was Sunday. Today 01/31/2022 the shop called me to tell me the Rear Passenger ***** Bearing was out. Total miles was 71. The only Grease in it was the Grease I put in. The 4WD shop has been great but Mahindra and the Dealer dropped the ball. I want the Dealer to refund the $500 Prep fee and someone to pay the shop for putting in new Bearings. Most likely Driver side is ruined as well. I also want it documented that the Transfer Case and Transmission were not serviced in case these go out as well.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bruce J

    1 star

    02/04/2022

    Terrible service and management. Battled for over 8 months to get my sxs repaired. My insurance paid them the first week they had the sxs. Some time was due to shipping and COVID but several occasions I called and was told by the service manager my parts were in and they would start back on mine soon. I got the store manager involved and had the same results. After 8 months of this, loosing warranty I paid extra for, making payments, loosing ride time I was told on the way out by the store manager himself " sorry you feel like you got a bad deal but there's nothing I can do" and he walked away. I've reached out and left messages for the owners. Nobody's responded to this day.

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