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Find a Location

Autos of Texas has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAutos of Texas

    Used Car Dealers
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/28/2019

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Autos of Texas has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2501 W Southwest Loop 323, Tyler, TX 75701-9210
      BBB File Opened:
      10/28/2019
      Years in Business:
      18
      Business Started:
      6/11/2006
      Business Started Locally:
      6/11/2006
      Business Incorporated:
      6/11/2006
      Accredited Since:
      10/28/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Marine World of Texas
      • Chottani LLC
      Business Management
      • Mr. Kamran Razzak Chottani, Owner
      • Arely Velasques, General Manager
      Contact Information

      Principal

      • Mr. Kamran Razzak Chottani, Owner

      Customer Contact

      • Mr. Kamran Razzak Chottani, Owner
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought a truck on 6/12/2023, for 34,992$ I also paid 2,400$ combined total of 39,909$ I paid for a plus warranty that covers enhanced ********************* enhanced electrical, seals and gaskets, air conditioning, and rental, 60 months or ******* miles. 6 days after the purchase date my oil pressure dropped to zero on my way to work, I got out checked the oil and it was about a quart low and I could see where it had been dripping, so I called the dealership and left a message since they werent open yet and had someone meet me to go to work, I called back later after they opened since I didnt get a return phone call, and told them what had happened, and that they needed to come pick it up, they had it towed back to the dealership, the next day I called to check on it and the guy that sold me the car had an attitude and said I had to pay my deductible as well as the tow since there was oil in it and it was drivable even tho it told me I had zero oil pressure.2 months later it did the same thing,I took it to the **** to get it worked on and they said the warranty I had was canceled by F&S I called the dealership and they said I had the wrong Warranty phone number and policy number, when in fact I have the documents we both signed and the numbers she gave me at this time were for a different company and just a powertrain warranty, so nothing is covered now because they changed it without telling me and gave a lesser warranty, I talked to the owner and he said they probably went out of business or something which is not true the policy was just canceled, I called the dealership again after I got more info from both warranty companies and the manager of the dealership said I had to send copies of my paperwork when they should already have the original paperwork on file, then rudely hung up on me multiple times when I asked why she needs what I have after I had already send over a copy of my warranty coverage to the owner.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alphonso G

      1 star

      11/14/2023

      My brother a senior, ******************, was victim of bait and switch with Autos of TX and asked me to help him with filing a claim. He was basically shown a truck online and promised the truck looked and had all of the amenities as stated. My brother even told the salesperson he would not complete the purchase if anything was different than what he was told. Thinking this was a reputable dealership, he put his trust in their word and put down 10K of a 21K price tag . Before he left to the dealership, he noticed the vehicle price dropped a couple times and continued to showcase. When he arrived from out of state to this TX Dealership, he was shown a completely different and unattractive truck. He told salesperson this was not the same truck he was shown and he wanted a refund. The 10K check cleared on Oct 19th. It was deposited before any paperwork had been signed and the truck even test driven for purchase. He is now getting the runaround with getting a refund and no one has returned his calls. He believes this was a bait n switch scam and wants to warn others who may be considering purchasing from out of state. The salesperson even admitted that the price changes were a lure. Now my brother sees that the bogus truck for sale was also a lure. He is seeking now to get his money back. He is a senior citizen and has been stressed out trying to contact this dealership to get his money back. I am assisting my brother; but, they know who he is and how to contact him for a refund.

      Local BBB

      BBB Serving Central East Texas

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