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Find a Location

Mobile Homes Factory Direct has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mobile Homes Factory Direct

      14107 Quarter Horse Von Ormy, TX 78073

    • Mobile Homes Factory Direct

      14107 Quarter Horse BLDG 2 Von Ormy, TX 78073-3408

    Business ProfileforMobile Homes Factory Direct

    Modular Homes
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mobile Homes Factory Direct has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mobile Homes Factory Direct

        14107 Quarter Horse Von Ormy, TX 78073

      • Mobile Homes Factory Direct

        14107 Quarter Horse BLDG 2 Von Ormy, TX 78073-3408

      Location of This Business
      14107 Quarter Horse, Von Ormy, TX 78073
      BBB File Opened:
      8/3/2018
      Business Management
      • Mr. Timothy Tristan, Manager
      Contact Information

      Principal

      • Mr. Timothy Tristan, Manager

      Customer Contact

      • Mr. Timothy Tristan, Manager

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Home was Delivered On May 28th and Sales Rep was putting pressure to call the bank that home was delivered so they can get paid , she said once they got paid they would schedule the contractor so Light and sewer could be connected. Mobile Homes Factory Direct was Funded on June 4th and sales rep send text message confirming that it was funded and she would get Services schedule. Up to right know nothing has been schedule I have contact them and they say they are working on it and they would call me back with a set day its been a little over a month and nothing has been done. I have spoken to The General Manager she said she would be the one helping me and the same thing happens she says she would call back with the date that service is gonna be done. I have also have contacted the manufacture to see what date they would be coming to do the repairs on my home and they said they have no information that was send to them stating that my home needs repairs, according to the sales rep that pictures of damages that were send to her, were send out to the manufacture on June the 4 when they were send out to her. The sales rep said it would not take more then a month for my home to be ready until this day 07/03/2024 my home is not ready I'm making a home payment for a home that is not ready.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chris D

      1 star

      07/05/2022

      If I was able to do less than a star I would. This is the worst place of business I've ever encountered, and I had my share! After collecting my $500 now they don't answer the phone, a great indication that I probably would have to go to court to get my money back. ****** and ***** have been the ones screening my calls, but no answer! I'll have to go to see these people in person, which will waste fuel and time.PLEASE DO NOT DO BUSINESS WITH THESE PEOPLE!!

      Mobile Homes Factory Direct Response

      07/06/2022

      Customer has been refunded since 5/27. Alot of the paper work was only in his spouses name. His wife came in to pick up the check for the refund. At no point in time were their calls "screened". Also we do not have a "*****" employed here. Customer was refunded when requested.

      Local BBB

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