ComplaintsforParamount Recovery Systems

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Initial Complaint
06/27/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I never acted on this compliant because I didnt know about this account/issue until recently. I noticed this account from ********************** on my credit report and after doing my own research, this comes from a medical debt from a hospital visit GOING BACK TO 2018!!!! I went to the ********************************** back in 2018 with no insurance and no job at the time to be seen and the bill comes from Florida Emergency Physicians **** and Associates for $1498 I no longer live in ******* anymore, I moved years ago and did not receive any mail or phone calls about this debt until I reached out today and they told me they had the wrong address on file, when I moved I made sure my address had been changed via **** and even then I never received mail from this office. I see many other people are posting about this situation as well and I called the debt collector and had the most rude agent yell at me. I need this charge removed from account as it is ruining my credit score but also I was never told about this charge in the first place. I was offered a discount to pay it off and reached out to the physicians office who apologized and said they would have removed this charge from my account if they had control over it.
Business response
07/10/2024
Paramount Recovery Systems has notified our client regarding your complaint and the account has been closed from our agency. We have requested for our trade line to be removed. This communication is from a debt collector.
Customer response
07/10/2024
Complaint: 21909770

I am rejecting this response because: I need it removed from my credit reports.

Regards,

*************************
Business response
07/15/2024
Paramount Recovery Systems has sent a request to the 3 major credit bureaus (Equifax, Experian and Transunion) requesting for our trade line to be removed. This communication is from a debt collector.
Customer response
07/16/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

*************************
Initial Complaint
06/21/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not aware of this account. I have reached out to 3 credit bureaus and PARAMOUNT RECOVERY SYSTEM to have this account removed from my file and they always say the same excuse, which is no longer acceptable. I have filed an FTC complaint because I believed this is an outcome of identity Theft. Regardless of all actions done on my end, there was no action from 3 Bureaus. Thus, I am reaching out to seek assistance to have PARAMOUNT RECOVERY SYSTEM that I have no account with them and 3 credit bureaus can simply remove it from my credit.
Business response
06/25/2024
Paramount Recovery Systems shows this account is already closed from our agency. This communication is from a debt collector.
Initial Complaint
06/19/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
On the 05/25/2024 a email was sent to me from Experian notifying me that PARAMOUNT RECOVERY SYS has flagged an account on my credit report for collections. I have no knowledge of this account, nor did I ever do business with this company. May 25, *********************************************************** my years of building credit. The original creditor is PARAGON EMER SVC LLC which I've never heard of, nor did business with as well. I have attached an upload detailing the collection information and how it has affected my credit report. Any help in resolving this issue would be greatly appreciated.
Business response
06/25/2024
Paramount Recovery Systems has notified our client regarding this complaint and the account has been closed from our agency. We have requested for our trade line to be removed. This communication is from a debt collector.
Customer response
06/28/2024
Better Business Bureau:

Even though I wasn't contacted by paramount recovery sys. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. However, I did send a debt validation request and they may respond to it by stating in writing the actions taken as noted in their response to BBB, if they choose to do so.

Regards,

*******************************
Initial Complaint
06/17/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I recently read my consumer report and found several items that need to be disputed. The inclusion of these falsehoods has caused me great emotional distress, and I have recently considered suicide as a result. I demand that this case be settled in a fair and equitable manner, which has not been done. These accounts are related to a transaction and experience that falls under the EXCLUSION section of the FCRAs definitions; rules of construction section. It was also reported without my written consent and therefore is a result of identity theft (as defined by the ************************** and the accounts SHALL be deleted. This account is not related to any transaction authorized by me, the consumer as I did not give written instructions to your agency to report this, which is a violation of the permissible purpose section of the ***** which holds your agency liable for damages of at least $1,000 per the civil liability section for willful non-compliance. Please DELETE this item from my consumer report.
Business response
06/25/2024
Paramount Recovery Systems has notified our client regarding this complaint and the account is now closed from our agency. We have requested for our trade line to be removed. This communication is from a debt collector.
Initial Complaint
06/10/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I do not have correspondence (documents, emails) sent directly from FL EMER PHYS KANG ASSOC MD showing debt validation. I do not have a contract with PARAMOUNT RECOVERY SYS . They have the amount of $1,498.00 Reported late on my credit I have no contract I know nothing of this. PARAMOUNT RECOVERY SYS. has continued to harass me on a weekly and sometimes daily basis from multiple phone numbers.
Business response
06/13/2024
Paramount Recovery Systems has notified our client regarding this complaint and the account is now closed from our agency. We have requested for our trade line to be removed. This communication is from a debt collector.
Customer response
06/13/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

***********************
Initial Complaint
06/07/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with FL Emer Phys *************** MD. I do not have a contract with Paramount Recovery Systems, they did not provide me with the original contract as I requested.
Business response
06/13/2024
Paramount Recovery Systems has notified our client regarding this complaint and the account is now closed from our agency. We have requested for our trade line to be removed. This communication is from a debt collector.
Initial Complaint
05/31/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I recently checked my credit reports and I have two collections from Paramount Recovery that I do not recognize. I have visited their web site and tried to call them at the numbers and I get a message that "all circuits are busy".It is against the ***** and FCRA regulations to not allow a consumer the necessary means to contact a live person and speak with them about a derogatory item on their report. I am in the process of trying to buy a home and demand that these erroneous tradelines are removed immediately.
Business response
06/06/2024
Paramount Recovery Systems has notified our client and the account is closed from our office. We have requested for our trade line to be removed. This communication is from a debt collector.
Customer response
06/12/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

*********************
Initial Complaint
05/22/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Im not liable for this debt with rockledge emergency group ll. I do not have a contract with paramount recovery. I was not provided with the original contract as requested.
Business response
05/23/2024
Paramount Recovery Systems shows this account is closed from our agency. We have requested for our trade line to be removed. This communication is from a debt collector.
Customer response
05/23/2024
Complaint: 21746762

I am rejecting this response because:
It has not been removed from my credit report. I demand this account be removed from my credit report
Regards,

***********************
Initial Complaint
05/22/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
A driver from this company damaged my vehicle while retrieving another vehicle he was assigned to pick up. My entire front bumper - gone! The company refuses to pay for damages - no responses! The driver admitted to the damage and reported it to the front office - everything on camera - still no response. This happened almost a year ago and we are still fighting. I was in touch with a representative and he all of sudden stopped responding. The incident #, photos of the car attached. The car was parked at KTL Auto Storage and the wrecker from Paramont Lender Solutions. Their website where I submitted the claim regarding the incident: Driveparamount.com ****** ************ from Paramount called and texted me claiming he was handling everything and would contact me to look at the vehicle. Ill send you screen shots of the text conversation.A police report was also filed.
Business response
05/23/2024
This complaint was directed to the wrong company. Paramount Recovery SYSTEMS does not and never has done business with a repossession company. This should have been sent to Paramount Recovery SERVICES
Customer response
05/23/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
I would like assistance locating this business as it seems they are nowhere to be found in your database.

Regards,

***********************************
Initial Complaint
05/21/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I am not liable for this debt with ****************** Munster L, I do not have a contract with Paramount Recovery,they did not provide me with the original contract as I requested.
Business response
05/23/2024
Paramount Recovery Systems has notified our client and the account is closed from our agency. We have requested for our trade line to be removed. This communication is from a debt collector.
Customer response
05/24/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

*******************************

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