Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Brigadier Manufactured Homes, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrigadier Manufactured Homes, LLC

    Manufactured Homes Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3900 S Interstate 35, Waco, TX 76706
    BBB File Opened:
    5/10/2021
    Years in Business:
    10
    Business Started:
    7/3/2014
    Business Incorporated:
    3/1/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kavan Simon
    Contact Information

    Principal

    • Mr. Kavan Simon

    Customer Contact

    • Mr. Kavan Simon

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Brigadier Homes is not honoring the warranty of a new double wide home I purchased from them and the warranty date is March 1 2023. These are the items and they are apparently denying all of them, wrongfully: 1. Shower door is coming apart; wheel came off the top track and it isn't working right.2. Hose bib is loose from the substrate and flopping around.3. Dining area floor (linoleum) has a football shape object under it that is telegraphing through the floor covering. Looks like a patch in the plywood substrate has popped loose.4. Carpet in living area is loose and has large rolls in it.5. Floor marriage joint is telegraphing through the carpet.6. The air pump for the septic system is directly under the roof drip-line and eventually that water flow is going to damage it. There should be a gutter or deflector in that area.7. Crack in drywall next to fireplace has reappeared.8. Front door deadbolt hard to work, out of whack.9. Trim at doors and openings along the marriage line are popping loose.10. Wood steps should have been painted or water sealed but were not.11. Top window of master bathroom gets foggy inside the double pane at times, depending on weather conditions. It apparently has a leak.12. One of the sprinkler heads for the septic system fails to retract after activation.13. HVAC air distribution is unbalanced leaving some areas cold and others hot, need to have the air distribution balanced.14. There should be a sub-wall beneath the house at the back side of the porch edge. As it is now the entire porch area acts as a giant open vent making the crawl space completely open to air movement, which is a problem that should not be. Has a large effect on heating bill. 15. There should be gutters or rain deflectors over the steps to prevent roof run-off onto occupants using steps.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garry T

    1 star

    08/15/2023

    Me and my wife bought a house from these people and we have it for 3 months and their stuff we have found out today when the contractor came out to fix a few things in the house. The house is twisted because it set on their lot for who knows how long without being level. There is stuff that the factory has to come out and fix. The air conditioner is freezing up when we set it below 75. We can put it on 74 and it will be minutes before it freezes up. When you call ******* to see if they can get someone to look at it. She will tell you. They will call you. Talking bout the air conditioning people. It has been 3 hours and no one has contacted me. So now let me tell you bout the rest of this business. They will ****** to walk through your house and to call the bank so they can get their money before they call out the air conditioner people. Then they will lie bout that too. They all lie and then when you call them out. They refuse to talk to you anymore. So I would do anymore and I will tell people not to do business with them. ****** and ******* and all the workers there are liying and they will take your hard earn money with a smile.

    Brigadier Manufactured Homes, LLC Response

    08/16/2023

    Your home was delivered on May 19th. We ordered your ** 10 days before the loan funded on the home, which is not our normal process, so that we could accommodate you. Your ** was also installed one day before the loan funded. 

    You had requested to wait for repairs to be done after August 5th, so we scheduled with two different days with you for the following week. When my contractor tried to come out the first day, you cussed him out and told him not to. 

    He was there doing repairs the next day, but now that you have reported new issues, we will have to wait for materials before they can come back. 

    We did in fact contact the ** company. However, we have no control over their scheduling process. Weve been informed that this issue is being resolved today as well. 

    Because of previous conversations with you cussing out the employees at Brigadier and our contractors, we have been told by your wife to keep communication with her only.

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.