Reviews

This profile includes reviews for Vive Financial, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Vive Financial, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Vive Financial, LLC

  256 W Data Dr Draper, UT 84020-2315

  
• 

  Vive Financial, LLC

  PO Box 708670 Sandy, UT 84070-8639

  
• 

  Vive Financial, LLC

  380 W Data Dr Suite 200, Draper UT Draper, UT 84020-2308

  
• 

  Vive Financial, LLC

  PO Box 268808 Oklahoma City, OK 73126-8808

Review Details

• Review fromLinda A

  Date: 05/02/2025

  1 star
  I have tried multiple times to apply for the Vive Mastercard, but have continued running into the same problem each time.I've tried applying using my cell phone, desktop computer, and laptop computer all with the same outcome.I enter everything and then when I enter my net monthly income, their system automatically calculates your annual income, however, the issue I've been running into for over a week now is that I'm unable to submit my application because I'm told to verify that my annual income is correct before I can press the continue ********* order for the continue button to highlight so that I can press it, I have to delete the number I originally entered and then enter the amount again. Then after I am able to press the continue button I am taken right back to the same screen and asked to do it again.I've already done this multiple times for over a week and I run into the same issue.When I called customer service I was told to go to the website directly to apply instead of using the link in the offer email I received. Same issue happened multiple times so I called them and spoke to someone else and told them what's going on. They put me on hold for a few minutes then come back on the line and tell my, "we've checked our system and there is nothing wrong on our end. We've never heard of this happening before. Try clearing your cache and history and then try reapplying." I told them thank you and hung up.Guess what? Yep, you guessed it. Cleared my cache and history and tried reapplying, same issue.I'm not getting any error messages so it has to be on there end, but their just too lazy to really check into it. Maybe their IT Department needs to spend more than a few minutes on this issue.

• Review fromLanee L

  Date: 03/31/2025

  1 star
  I am extremely upset and frustrated with this company. I have a fraud issue that have been dealing with for over a month and I have received no answers or updates on the fraud case I generated with them! Terrible company and Terrible customer service! Hopefully will become resolved SOON!

• Review fromMark B

  Date: 03/26/2025

  1 star
  I am currently out of work due to cancer, and they should be paying me short term disability but 2 month go by and I'm still waiting for my job to pay me. Vive Financial called me asking for payment as I don't have enough to pay my rent at this time. No matter how many times this idiot asked me for a payment he would not take no for an answer. I explained to him my current hardship and he said I should pay them before I pay my rent. This is in complete violation of the fdcpa laws. I'm dying of cancer and this ***** will not take no I cannot pay for an answer. I recorded the entire call. Told him never to contact me by any means again and hung up. He called right back and asked when I could make a payment. This company needs to be shut down

• Review fromRicky C

  Date: 02/12/2025

  1 star
  This company should be out of business They are a complete scam. I took out a loan thru them by ************. My contract said no interest charged if paid within 18 months. I was charged interest immediately. I have tried talking to them but they keep charging me interest. I am done with them.

• Review fromBeatrice H

  Date: 10/22/2024

  1 star
  Vive approved me for $600.00 credit limit card about 2 months now they send letter that they closed my account and they didn't have a reason for it and said for ** to pay remaining balance what kind of credit card company does this. I make my payments on time to them. This company is not legit and seems like a scam

• Review fromMichele B

  Date: 10/15/2024

  1 star
  If I could give them 0 star I would. If you are thinking about getting the vive MasterCard DON'T!i worked so hard to get my credit back and on track and I did that until I got the vive MasterCard they have ruined my credit rating because they have lied non stop closed my account saying at first it was fraud blocked from the website for weeks then sent me a letter saying they didn't like how I used the card I only used 200 dollars on the card and they closed it so now they have reported that I closed it and no I didn't make a payment because I only had the card for a few weeks and they are trying to stick me a 99 dollar annual fee for a card I didn't have for a month because they decided to close the account. Stay far away from that company seems like they give you credit let you use the card a couple of times just to scam you into that annual fee. So now my credit score is dropping because of them!!!!!!!!

• Review fromAllison J

  Date: 10/09/2024

  1 star
  Zero stars. Ive made more payments than I am supposed to and half of them bounce even though I have the money in my account, then Im charged 41 dollars for a payment that should have gone through. The customer service is -10 out of 5 stars. They ****. I have no idea why my payments bounce when the moneys in there. Im charged a return fee of 41 dollars. Every 3 days Im charged ***** in interest fees. I have paid ******* and made EXTRA payments yet my account is in the NEGATIVE. Its a scam. Total scam. Im not paying another payment and letting this go to collections. At least collections wont s**** over. My account hasnt had more than ***** as a positive balance in it when it should have *******!! Theyre A SCAM. DONT GET THIS CARD

• Review fromWilliam M

  Date: 09/17/2024

  1 star
  Theyre saying, I took a credit card with Bobs furniture which I did not. They took it off my credit report then put it back on and now they wont stop calling me. I asked them for proof and they told me I had to do all of that. I said I didnt take the credit card out you approved it show me my signature, she hung up on me. Im done with these people, but its my credit report.

• Review fromSusan M

  Date: 08/27/2024

  1 star
  My husband got a credit card from them and used it a few times before they decided to put a hold on it. When he called them, they told him that they need all of this identification to prove that he is who he is. This because he was unable to scan the back of his driver's license. It's not like we are taking out a mortgage on a house. So, he is going to just pay off his card and be done with them. It's not worth the hassle.

• Review fromLinda O

  Date: 08/25/2024

  1 star
  Wish I could give zero stars for the review but it will not allow me to do that. Received a letter from this company saying my request for a revolving line of credit was not approved but I never asked for credit from this company nor would I. I have never heard of this but from the reviews I read before posting my review, they are a horrible company! Not sure if it is a scam letter or someone using my identity to try to get credit. Either way this is wrong!