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Find a Location

USA Clean Energy Association has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUSA Clean Energy Association

    Solar Energy Product Services
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 04/10/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    28 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Solar Energy Marketing and Sales

    Business Details

    Location of This Business
    13937 S Sprague Ln Ste 300, Draper, UT 84020-7863
    BBB File Opened:
    6/14/2022
    Years in Business:
    4
    Business Started:
    6/22/2020
    Business Started Locally:
    5/3/2022
    Business Incorporated:
    5/3/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Arizona Solar JG, LLC
    Business Management
    • Ms. Adrienne Isbell, Senior Project Manager
    • Mr. Charles Payne, Chief Administrative Officer
    Contact Information

    Principal

    • Ms. Adrienne Isbell, Senior Project Manager
    • Mr. Charles Payne, Chief Administrative Officer

    Customer Contact

    • Mr. Charles Payne, Chief Administrative Officer
    Additional Contact Information

    Email Addresses

    Customer Complaints

    43 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    In June of 2023 I was presented and agreed by contract with Revolution Solar/ USA clean energy to design and install a system for my home use. Under terms of the contract I was given x amount of days or by a certain date for instalation to begin and all permits to be filed. I received no confirmation of permits however the panels themselves and only the panels were brought and placed on the roof within the last 2 weeks allowed by the contract. Per contract the complete system would be installed x number of days after the signing of the contract OR no later than 10/8/2023. This was not done nor even scheduled by admission of the rep. Within 2 weeks of the panel install only , I was informed by the banking institution that my loan had been paid out as complete install only awaiting final hookup by the electrical company. I called to inform them this was not true and that false submission per the terms of the contract had been sought and funds been released to Revolution Solar for the completed system . REVOLUTION SOLAR also responded at least 2 more times that the system was completed when it is nowhere near complete. Terms state the system comprised of panels and related wiring , investors, switches and boxes. Of which there is nothing but panels. Nothing else has even been delivered to the property. Last response was made in February 2024 by the company and I tried at least 4 different numbers every day for 3 weeks and have since relied no communication. The bank is pushing for payments which per contract were not to be released until system completion yet were by false pretenses. I'm on the hook for over 33k with the company breaching contract and unit bank falsely releasing funds against terms in the contract with false filing with the bank and attempting to pass this mistake onto me as the purchaser with the contract. And now a failed contract that was breached . I have records of texts and call dates to recorded lines. I can submit at a later time.

    Customer Reviews

    26 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Philip H

    1 star

    03/27/2024

    Terrible! they were super good until they got paid for the initial install!! then I couldn't get hold of them, etc. My solar was not getting turned on!! Very bad!!

    Local BBB

    BBB Mountain West

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