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Business Profile

Essential Oils

Young Living Essential Oils, LC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Essential Oils.

Reviews

This profile includes reviews for Young Living Essential Oils, LC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Young Living Essential Oils, LC has 3 locations, listed below.

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    Customer Review Ratings

    1.25/5 stars

    Average of 32 Customer Reviews

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    Review Details

    • Review fromStephanie W

      Date: 11/01/2022

      1 star
      Worst experience Ive ever had with a company. Ordered $300 worth of stuff during their holiday sale. My account has said its been shipped for over two weeks now but no tracking number. I have called customer service multiple times and each time I am told a different date of what the shipping window is and then when I reach that date I call in again and ** told a new date thats further out. Still havent received my products or a refund. Having a sale is no excuse to have terrible customer service and not get me my products in a reasonable time. I had a loyalty order that when through after this sale and already got that. So unorganized I am done with this company. Only started with them this last summer and everything has been negative.

      Young Living Essential Oils, LC

      Date: 11/02/2022

      *********,We appreciate the feedback regarding your experience with a recent order you placed during our sale. Your experience is not the standard, and we apologize for the frustration and trouble that this has caused you. I have sent a message to the email associated with your review to gather the information needed to investigate this further.Thank you
    • Review fromBrianna D

      Date: 10/07/2022

      1 star
      My account was deactivated. The company policy is a one year purchase. They tried to tell me it had to be a certain dollar amount. I made over a $200 purchase within a year and my account was still deactivated. I have called and spoke with 3 different reps that couldn't assist me. I was told I had to send an email to their third party vendor to verify myself before I could get access to my account. It may take 1-3 days. All I came to do was place an order. I have sadly been a member for 6+ years. This company has gone down hill fast!

      Young Living Essential Oils, LC

      Date: 10/10/2022

      Im very sorry to hear of the experience you had while reaching out to **************** to reactivate (reconnect). Your experience is not the standard and we apologize for the trouble and frustration that this has caused you. I have sent a message to the email associated with your review to discuss the situation further.Thank you.

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