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TAB BankThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for TAB Bank's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.85/5 stars
Average of 13 Customer Reviews
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Review fromLaura G
Date: 03/28/2025
1 starLaura G
Date: 03/28/2025
I reserved transportation in ************, the ***************** service asked me to communicate with them thru What's App. I had trouble finding the driver & kept texting him to help me. I started getting multiple texts & calls from different phone #s all coming at me at one time. The main problem was in translation. They had a thick middle eastern accent so I barely could understand them over the ************ barely spoke English! I kept asking where in the airport to find them, they kept asking me where I was. I answered all their questions but still couldn't find them. I even asked them to pick up my friend at the other terminal so she can help the driver get to me (she was not too far away) they said NO. In the end, we never were picked up at the airport. 1 last text - driver said I was playing a game w/him. He also texted me to cancel the ****************** will give a refund. I have the text! Company never issued a refund. A week later I tried to use the return trip to the airport but I had to change the pick-up time to an hour earlier @ hotel. I called them, they said no because I didn't inform them 24 hrs in advance. I told them I would have to get a taxi then. The driver ended up calling me at my original pick up time asking me where I was - he was at my hotel. I told him I was at the *********** tried to change the reservation. He said "oh- no one told me". I ended up submitting a dispute w/credit card company MISSION LANE. I submitted all the texts messages. They responded saying the claim was denied because I agreed to the service agreement when making reservation online. I understand that but they don't seem to understand that I feel like I was scammed because I was never picked up at the airport, they never helped me find them! I feel like they took my money & figured if they give me a hard time very early in the 6 AM I will eventually stop trying & won't have to give me my $$ back because of the agreement I signed. $125.51 lostTAB Bank
Date: 04/01/2025
Hello *****, we are sorry to hear that you have had a difficult experience. Please know that here at TAB Bank, we really try to put our customers first. We would love to keep your information safe while we discuss your situation. Would you be willing to call our customer support line? Here is our number: ************ or email us at ******************************************Review fromJohn B
Date: 01/10/2025
2 starsJohn B
Date: 01/10/2025
They would not deposit a check made out to and endorsed by me and my wife into a non-joint account.Their mobile app is clunky and difficult. You cannot easily open different types of accounts (e.g. checking, savings, etc.) from within the same login. You have to resubmit identity proof every time (like they don't trust their own login). You have to request features like bill pay to be enabled when that is standard with most checking accounts. It is unclear how to set up repeat monthly bills for things like *** ****.TAB Bank
Date: 01/13/2025
Hello ****, here at TAB Bank, we do our best to make every customers experience great. Every situation, however, is unique. We would love to be able to see how we can improve the situation for you. Could you please email us at ******************************************Review fromEdita L
Date: 11/09/2024
1 starEdita L
Date: 11/09/2024
This bank requires zero stars. I was talked into a loan through ***************** in **********, *****. This loan was through ****** in ***********. The dental work was dragged out to extend the loan time frame and was poor quality. I am not able to eat solid food as of a result. Both ****** and ***************** refuse to adjust the loan. My credit has been damaged and as a senior citizen, I feel that the three entities: Kingsville Dental, Sunbit and TAB bank are operating predatory practices and should be banned from doing business.TAB Bank
Date: 11/13/2024
Dear Edita, here at TAB Bank, we do our best to make every customers experience great. Every situation, however, is unique. We would love to be able to see how we can improve the situation for you. Could you please call our customer support line? Here is our number: ************ or email us at ******************************************Review fromAshlynn A
Date: 07/19/2024
1 starAshlynn A
Date: 07/19/2024
I have the ************ **** from TAB Bank. However, I had an unauthorized charge in March. I naturally disputed the charge, but the service representative instead filed the dispute as claiming I had paid by other means, which was false. Then then closed the claim because my documentation did not show that the charge had been paid another way. Which, of course it hadn't. It was unauthorized. It wasn't supposed to be paid at all. But apparently s******* up taking down information is not sufficient to reopen a closed dispute. They very helpfully suggested that I try to get the money back from the company that defrauded me. Gee, thanks. Real helpful.TAB Bank
Date: 07/22/2024
Hello *******, thank you for your feedback and for sharing your concern. We value your feedback. To protect your information, would you have some time today to call our customer support line? Here is our number: ************ or email us at ******************************************Review fromRobert Z
Date: 06/25/2024
5 starsRobert Z
Date: 06/25/2024
Highly satisfied with my high yield savings account at **********************. I just wanted basic services when I opened the account 2 years ago, so I'm not familiar with other products and services available through TAB. I like the high rates, have transferred money in but not out, don't mind the $3,000 limit, and the couple times I've contacted customer service they've been very responsive and friendly. I have recommended TAB to family members.TAB Bank
Date: 07/12/2024
Hello ******, thank you so much for your review! We love hearing your feedback and positive experiences with TAB Bank. We look forward to continuing to work with you.Review fromMekonnen G
Date: 04/05/2024
1 starMekonnen G
Date: 04/05/2024
We do factoring with TAB bank and I kept almost like begging my account manager to send ** factoring receipt every time we submit invoices, because with out it is very difficult to figure out what is funded and what is not. It is really fraudulent to not send receipt with details of what they are funding because there are many times that what we submitted and what they funded differed. The account manager responds in like a week some times when you need to communicate something. You call, almost no one answers, I have started to wonder, is this really a company or a group of irresponsible people thinking running a business by destroying other people's. They have destroyed our accounting process, It extremely painful to deal with this company.TAB Bank
Date: 04/12/2024
Thank you for expressing your concerns ********. Our team is dedicated to providing a good experience and will reach out to you soon to discuss the situation.Review fromPamela J
Date: 11/17/2023
1 starPamela J
Date: 11/17/2023
Tab Bank is supposed to help people with less than perfect credit. However, they charge you 3000 for a 1500 dollar loan which for several months you are paying the interest instead of paying down the principal. This highway robbery and need to be stopped. They take the money out of your account every two weeks and I’m still only paying the interest. HorribleTAB Bank
Date: 11/24/2023
Hello ******, thank you for your feedback and for sharing your concern. We value your feedback and hope to make your experience better. To protect your information, would you have some time today to call our customer support line? Here is our number: ************ or email us at ******************************************Review fromKeith C
Date: 11/10/2023
1 starKeith C
Date: 11/10/2023
I had to borrow a loan to get my vehicle fixed. I was told the interest amount wasn't a high amount by the shop. I read the contract and everything seemed okay. Everything paying weekly for 6 months, I believe I was close to paying the final balance off soon. Come to find out the loan was actually carrying 80 percent interest rate of the loan amount. From borrower to others, stay clear from borrowing from Snap Finance.TAB Bank
Date: 11/13/2023
Hello *****, thank you for your feedback and for sharing your concern. We value your feedback and hope to make your experience better. To protect your information, would you have some time today to call our customer support line? Here is our number: ************ or email us at ******************************************Review fromSteve B
Date: 10/24/2023
3 starsSteve B
Date: 10/24/2023
Decent bank and good interest rates. **************** is pretty responsive during the support standard business hours. However, they limit your ACH transfers inbound and outbound to $1,000 a day. What bank limits inbound transfers? You have to wait 90 days and they will lift it to $3,000, but they won't go any higher. You can however initiate the transfer from another bank, but they will like put a 5 day hold on the money. I ended up moving to another online bank without ACH limits and the same interest rate.TAB Bank
Date: 10/30/2023
Hello *****, here at TAB Bank, we do our best to make every customers experience great. Every situation, however, is ********** would love to be able to see how we can improve the situation for you. Could you please call our customer support line? Here is our number: ************ or email us at ******************************************Review fromdonna k
Date: 10/09/2023
1 stardonna k
Date: 10/09/2023
Very distraught at the moment....absolutely unable to reach anyone at any phone numbers listed anywhere....two emails sent and no one has called me. I have questions about my account such as unable to make a deposit or withdrawal and the system will not allow me to deposit more than $1.00 Hoping this method will get me a phone call from the company! Otherwise, BBB complaint happening, soon.TAB Bank
Date: 10/10/2023
Hello *****, we are sorry to hear that you have had a difficult experience. Please know that here at TAB Bank, we really try to put our customers first. We would love to keep your information safe while we discuss your situation. Would you be willing to call our customer support line? Here is our number: ************ or email us at ******************************************
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