Share
Business ProfileforTAB Bank
Additional business information
BBB reports on known government actions involving business’ marketplace conduct. On 12/13/2022 the business entered into an Assurance of Discontinuance with the State of Iowa. The Assurance settles allegations that the Bank has failed to comply with certain provisions of the ICCC. Between March 1, 2020 and April 8, 2022, the Bank made 1611 consumer installment loans to Iowa residents with assistance from its service provider EasyPay (“Iowa Loans”). The State alleges that the Bank imposed finance charges on the Iowa Loans that exceeded the permitted maximum finance charge of 21% APR, in violation of Iowa Code § 537.2401 and in connection with Section 521 of DIDMCA. Under terms of the Assurance, the business agreed to cease making Iowa Loans as of April 8, 2022. 2 4. The Bank states it does not intend to resume making consumer installment loans to Iowa residents. If the Bank does intend to resume making consumer installment loans to Iowa residents, it will do so only after giving the State and the IDOB not less than 30 days advance written notice, and in compliance with the Iowa Consumer Credit Code, Iowa Code Chapter 537, as applicable. 5. Pursuant to the Restitution Plan agreed upon with the State and the IDOB , the Bank will provide restitution to Iowa residents in connection with the Iowa Loans. 6. Within ninety days of the Effective Date of this Assurance, the Bank shall provide to the State a summary of its compliance with the Restitution Plan, as further described in Section F of the Restitution Plan. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to Transportation Alliance Bank, Inc - ASSURANCE OF DISCONTINUANCE.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 4185 Harrison Blvd Ste 200, Ogden, UT 84403-6400
- BBB File Opened:
- 9/23/1999
- Years in Business:
- 26
- Business Started:
- 11/13/1997
- Business Started Locally:
- 11/13/1997
- Business Incorporated:
- 11/13/1997
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Transportation Alliance Bank Inc.
- TAB Financial Services Inc.
- Alliance Funding Solutions
- Business Management
- Mr. Boyd Hunter, Treasurer
- Mr. Michael Palmer, Customer Contact
- Mr. Trevor Morris, Marketing Manager
- Contact Information
Principal
- Mr. Trevor Morris, Marketing Manager
- Additional Contact Information
Phone Numbers
- (800) 355-3063Other Phone
- (800) 355-3063
Customer Complaints
25 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ashlynn A
07/19/2024
TAB Bank Response
07/22/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.