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Business Profile

Streaming Service

Angel Studios

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Streaming Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 13 Customer Reviews

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Review Details

  • Review fromLynn R

    Date: 12/12/2024

    1 star
    My wife and I accidentally both applied and paid for gild memberships. We only need one membership for the two of us so I sent inquiry to their customer service asking 2nd membership be canceled and money returned. Received nothing back but automated message and my money was not refunded. This matches other complaints received below and I would be very wary of purchasing anything from them.
  • Review fromStephen V

    Date: 12/12/2024

    1 star
    Don't get involved with this service! I had the service for a year and then went to cancel just prior to the auto renew. When I went to cancel the button for canceling was missing from my account. The only way to contact them is through their online email form. The form is pretty much worthless and it sends you an automated acknowledgement once your message is sent it. I sent three messages requesting support over the period of a week, never getting any support, just automated emails. On the day of renewal they canceled my existing Angel account, took $150 from my bank account, and sent me an email saying welcome to membership - please open an Angle account. There is no way to truly contact anyone at Angel Studios.
  • Review fromJerry F

    Date: 07/02/2024

    1 star
    I was supporting The Chosen series through this company. When The Chosen and Angel Studio dissolved their partnership I contacted Angel to discontinue my support. Which was done through a recurring charge on my credit card. They told me they could not find my info to stop the charge. However they continue to charge my credit card, I got the charges stopped through my credit card company.

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