Business ProfileforHoyt Archery, Inc.

I purchased a brand new ********************* xt from a **** dealer in ************* on may 20th 2022. I started having problems with the new bow within 2 weeks of owning it. the bow was tearing the strings on the top and bottom cam where they meet and destroyed the serving. I brought the bow back to dealer who had to order new strings for it. 2 weeks later strings came in and were replaced and again within 2 weeks of replacing the same problem happened. i called dealer who called **** they sent out new cams and strings which took about 2 weeks. when dealer went to replace new cams and string he noticed a lot of cam lean an realized parts wouldn't fix problem. he notified **** who had him send bow back to them. got bow back 2 weeks later and seemed to be better but after shooting it for awhile same problem happened again. notified dealer again of same problem he contacted **** who wanted bow sent back again. the bow was sent back out nov.28th 2022 which is almost 6 weeks now i contacted my dealer and he hasn't heard any info from ****. I have tried to contact **** but they won't talk to a customer or respond to email only a dealer. i have been to my dealer 6 times now so far which is an hour and a half round trip for a total of nine hours of just travel time. it'll be 7 times if they ever send bow back. this bow has been defective from the day i purchased it and should have been replaced. the bow was $800,**** stabilizer $110 and quiver was $65 plus tax. after spending all that money on their products i'm just getting the run around and feel like i was totally ripped off. i've had more down time with this bow than i've been able to shoot it