ComplaintsforHoly Cross Hospital - Salt Lake
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Complaint Details
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Initial Complaint
03/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a bill come in, first statement I got. I called about it and found out I had a bigger bill. I had them check to make sure all my insurance informs was on there. I had to call in several times a to have my address changed to the correct one. On March 22 I get a text from them saying they don’t have my right address. I have tired to work with them but no one is doing what I tell them to do. I asked about setting up monthly payments and tell me I have to pay in four months. I go online and it lets me do 11 plus months on it. Also they have told me in correct information, they told me if any of the medical bills they have go into collection that it wouldn’t hurt my credit score. I’m not even sure at this point what is on my account or what information they have because I get told it’s taken cared of but then get text saying they need more information that I gave to them weeks ago.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.