Business ProfileforTanner Transmissions, Inc.

Took my vehicle to this place because I had heard their name for years. Quoted me $5897.97 to rebuild my trans after having the car for 2 weeks. I told them no thanks I would go a different route. Took them 2 additional weeks to get vehicle ready for me to pick up. When I arrived I found that none of my trans parts or anything that had been removed in order to take out the trans had been put back or boxed or just put in the vehicle. They just left if all there for me to load in their shop(pretty sure this is an OSHA violation). Once I finally got what I thought was all my parts loaded in to the car I noticed that my engine was just sitting on the under carrage and pulled out from the front motor mount, when I asked about it I was told that they were not responsible since it was my choice to take the car with the job incomplete. We argued back and forth for a minute and finally I decided it was time to check out. That was when I was told that the original price for looking at it($568.97) was not the actual price being charged. They ended up charging me $685. Not sure what the $685 covered, when I questioned what it was for I was given several different responses with none of them being completely forthcoming and explaining the additional charges. Then *** asked what I planed on doing with my car, I said I found another rebuild company that could do it for $2156.00 with a better warranty. He told me that I was full of it and that he found that hard to believe, I told him I could show him but he didn't care to see this. After getting vehicle home and going through the parts I found several things missing including the torque converter, so I went back. They were willing to give me a torque converter with hesitation but not willing to part with any other parts stating that they have no way of confirming that I was missing them. I said why would I want a bunch of extra bolts and nuts, I just want what was mine that they took off the vehicle so I could get it running.