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Business Profile

Billing Services

Utility Billing West, L.L.C.

This business is NOT BBB Accredited.

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3 Customer Reviews

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  • Joan H

    04/22/2024

    I live in a multi-family apartment building in Des Plaines, IL. The charges from this company are out of control. There doesn't seem to be any explanation for this. In November of 2023 the charge for gas in my apartment was $18.81. This month, the charge for gas in the same apartment was $171.71. There doesn't seem to be any logical explanation for this. This has been a very warm winter and the apartment I live in has large windows. When the sun is shining it can be very very warm and we have rarely turned the gas heat on...in fact the air conditioner has been running more often than the heat. $18.81 to $171.71 in 6 months? What gives?

  • Tamara B

    09/29/2023

    This company is ripping people off they charges outrageous fees when there not even in the same state where there charging the frivolous fees you know there a problem when the rental company even says theres an issue . So there even preying on rental properties and all of the residents as well. This has become a constant frustration for all parties except this utility company!

  • Ashlee M

    05/02/2023

    Criminals. Just like my apartment complex for even allowing this!! Its APRIL. Why would my bill be $100 when I havent used any heat??? Then all of the sudden you forgot to charge the whole YEAR I was living here now you all want to s**** us! Rent raised, this utility bill out of nowhere.. THE *** rent is due just throw in an extra $100 criminal!!

Customer Review Rating

1/5

Average of 3 Customer Reviews

Contact Information

PO Box 900428

Sandy, UT 84090-0428

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Email this Business
(888) 676-1566

BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 20

Customer Reviews are not used in the calculation of BBB Rating

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