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Business Profile

New Car Dealers

Tim Dahle Nissan Southtowne

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

2.38

Average of 32 Customer Reviews

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Review Details

  • Robert H

    Date: 04/28/2025

    ***** ***** was helpful, understanding my request, he provided solutions. Repairs were completed, I was met with a clean vehicle.

  • Jill L

    Date: 04/08/2025

    Fast friendly eficient service. Took care of all my needs and then gave me a great deal.

  • Don G

    Date: 04/02/2025

    I made an appointment to have a factory recall repair and a code for check engine light read on 3/26/25 for repair on 04/01/25. I was greeted and checked in great. Things went down hill from there was informed would cost $ ****** for code scan and had to sign for recall parts to be ordered. I asked why was I not informed they had to be ordered when I scheduled appointment. Just was told would be contacted when they arrived. Cancelled code scan went to parts store did it for free got part for $25.00 did get another trip to *********

  • Dayna D

    Date: 03/26/2025

    Dayna D

    Date: 03/26/2025

    Great service ****** ******** is a great service advisor and super friendly.

    Tim Dahle Nissan Southtowne

    Date: 03/28/2025

    Thank you for your feedback. I love to see when my Advisors get good reviews. Most of the time Customers leave happy but we very rarely hear about it. Thank you again for submitting your review.

  • Kate R

    Date: 01/23/2025

    Kate R

    Date: 01/23/2025

    Almost every time I take my car in for service, theres some kind of problem. I left the dealership after an oil change to find that all four tires were still just as low as when I arrived. After driving around for a few minutes to make sure the tire pressure monitors had time to adjust, the tire pressures were still low, with psi readings between *****. All four tires had the exact same psi from before the oil change.I drove back to the dealership and asked them to fill my tires to an appropriate pressure. They filled my tires but didnt take accountability or apologize for missing this, even after I said this wasnt the first time this has happened. When this happened before, I just stopped at a gas station and filled them myself. This is the first time I went back to the dealership and asked them to fill my tires. Missing something so basic makes me wonder what else they didnt do.

    Tim Dahle Nissan Southtowne

    Date: 01/27/2025

    Thank you so much for brining this to our attention. We can understand how fushtraiting that would be and we'd love to discuss it further. Please call ***** at ************. i did check the cameras and they did do all the work i am not sure why it showed that your psi was still low but i assure you we did everything. please call me Thank you

  • Shaun C

    Date: 01/17/2025

    Shaun C

    Date: 01/17/2025

    I would give them zero stars if it were an option. I went online and filled out the app and explained my situation. They pulled credit and said I was approved and to go in to see Big Al. He immediately told me about how good the credit option program was and how he was going to help. Pulled my credit again and told us nothing could be done and that their credit option team was not good. Stop lying to people.

    Tim Dahle Nissan Southtowne

    Date: 01/27/2025

    Hi ***** we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

  • Sonia D

    Date: 01/05/2025

    Sonia D

    Date: 01/05/2025

    Every time I visit, they have been very kind and professional, making me feel very comfortable. They answer all my questions and clearly know what they are doing.

    Tim Dahle Nissan Southtowne

    Date: 01/10/2025

    Hi ***** thank you for the review we appreciate you taking the time to let us know how we did we love working with you.

  • Alex P

    Date: 12/28/2024

    Alex P

    Date: 12/28/2024

    **** was terrific and communicated very well throughout the process.

    Tim Dahle Nissan Southtowne

    Date: 01/06/2025

    Hi **** thank you so much for your kind words about ****. We appreciate your wonderful review

  • Deborah H

    Date: 12/09/2024

    Deborah H

    Date: 12/09/2024

    Great service. Staff was awesome! Only complaint would be the 2.8 or 2.6 percent surcharge for using a credit card. This is a change in policy since I last had my car serviced there.

    Tim Dahle Nissan Southtowne

    Date: 12/17/2024

    HI ******* we appreciate your great review and I will take that to account its the credit card company but I will see what we can do to fix this

  • Carter P

    Date: 12/02/2024

    Carter P

    Date: 12/02/2024

    Gave me an alignment that was way off. Took it to big o because the steering wheel was sideways. They didn't set the toe correctly. Waited for over 5 hours for an oil change tire rotation and alignment

    Tim Dahle Nissan Southtowne

    Date: 12/17/2024

    Hi ****** we have tried calling you and we've been ignored and hung up on if you could give us a call that would be wonderful thank you

Tim Dahle Nissan Southtowne is NOT a BBB Accredited Business.

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