Business ProfileforWiggy Wash, LLC

On 12/18/24 I was in Orem attending a dance competition for my daughter. I went to Wiggy Wash for a one time car wash. The boy attendant tried to sell me a monthly membership but I told him that I did not live in the area. He then told me that they had locations all throughout Utah. I told him where I lived and pointed out the fact that there were no close locations to where I lived and a membership would be useless to me. I told him I wanted to purchase the one time wash and he then told me that for just $5.00 extra I could get as many return washes as I wanted for the next 30 days. Since my daughter's dance competition was a 2 day competition and I would be in the area another day I said yes, thinking that I could return for another wash the following day before driving home. I thought it was weird that he put a barcode in my window, but he said it was for my 30 day return wash service. I never returned for another wash. On 3/23/24 I was reviewing my bank account and noticed a charged from wiggy wash for $19.95 on 3/18/24. I searched my bank account for other charges and realized that I had also been charged $19.95 every month since my car wash on 12/18/24. Recurring charges of $19.95 were charged to my account on 1/18/24, 2/20/24, and 3/18/24. I immediately called Wiggy Wash, but it was after hours so I followed their instructions and went on their website. I explained what happened to me and asked for someone to contact me. No one contacted me, instead I received an auto response email saying that my membership had been canceled. I called their customer service again 3/26/24 and was rudely told by their CS representative that there was nothing they could do for me and I would have to contact my bank. It was very clear they had no interest in reprimanding this employee and that this is how they conduct business. They are fraudulently signing customers up for memberships without their knowledge hoping they will not notice so they can collect money. It's fraud!