ComplaintsforWasatch Credit Consulting, LLC
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Complaint Details
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Initial Complaint
09/13/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
It all started about 8 months ago this company whatcha credit solutions they have be running me around in circles and not helping fix my credit and now I owe then like 700 dollars because they say I havent be paying them this whole time even though they never reached out to me to tell me that I need to make payments and when they were supposed to fix my credit and now all they are doing is making it worst and not once have they reached out I have always had to reach out these guys are liars and cheatsBusiness response
09/14/2022
With respect, ******************** paid for his first month of services with Wasatch Credit but his payments did not clear for the following 6 months. We continued providing services to him as a courtesy but he was very rude to my staff during all contacts and complained that we weren't doing enough to meet his expectations. Under normal circumstances, we would place a customer account on hold if they weren't paying our monthly fees but we tried helping ******************** due to his circumstance. To see that he filed a complaint after providing free services to him for 6 months is a little confusing but here we are.
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Contact Information
8819 S Redwood Rd Ste B1
West Jordan, UT 84088-9278
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.