Business ProfileforGranger Medical Clinic

I had an appointment on August 10, 2023 with Dr. S****. The appt was made to discuss questions regarding Cologuard or colonoscopy. This was clearly a physical issue. I paid $25 copay at time of service as required by my insurance. The total cost of the vist was $80. IF BILLED CORRECTLY my insurance would pay the remaining $55.00. I then receive an online statement from GRANGER MEDICAL saying I owe them $55.00. I paid the $55.00 with check through my financial institution to protect my credit rating. So bill at this time was PAID IN FULL by ME. I called my insurance. They said Granger Medical had not submitted claim until August 22, 2023. Then I receive a paper statement through the mail from GRANGER MEDICAL saying I still owe $55.00. I contacted Granger Medical several times. I received two phone calls. I saved voicemails. I called insurance again. Insruance said claim was rejected because it had a billing code wich is only used for Mental Health Issues and Mental Health Issues cannot be submitted by an OB/GYN. Clearly, COLOGUARD and colonoscopy issues are NOT mental health issues. I sent another email to Dr. S****'s office saying the insurance said it needed to be resubmitted with correct diagnosis/billing code. I received message back saying they don't handle billing issues. They gave me a number to call. It was not the correct number, but the person transfered me to billing. I received recorded message stating everyone in billing was in meeting and call could not answer any calls. I am seeking a CORRECT invoice showing my payments of $25.00 for copay and additional payment of $55.00 by checck. Additionally I need a statement showing my insurance had been billed correctly. Finally, after insurance has paid GRANGER MEDICAL I need my $55.00 refunded to me.