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Average of 348 Customer Reviews
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Review fromBrian R
Date: 02/28/2025
1 starBrian R
Date: 02/28/2025
Their claim that some filters are "made to order and unreturnable" is completely fabricated. You can order a filter from All Filters THRU Amazon that is completely returnable without question, but if you order the EXACT SAME filter directly from ************************ they absolutely refuse to accept a return if the wrong size was accidentally ordered. This company has lost a customer forever.
All Filters, LLC
Date: 03/03/2025
We understand that this situation has been frustrating, and we appreciate the opportunity to clarify our policies.On our website, we make it clear before purchase that this item is made to order, non-returnable, and ships within 1 business day. The product page also states, Please check the actual dimensions listed below prior to ordering. This is to ensure customers have the correct information before finalizing their purchase.Additionally, your request to return the filters was made four months after the order was placed. Given the time that has passed, along with the products made-to-order nature, were unable to accept a return at this point.Regarding ******, return policies vary by platform and listing. Some of our products sold through ****** are subject to their return policies, which are different from those on our website. However, all returnability details are clearly stated before checkout on both platforms.Were sorry that our policy didnt meet your expectations, and we appreciate your feedback. Please let us know if theres anything else we can clarify.Review fromJim H
Date: 09/26/2024
1 starJim H
Date: 09/26/2024
Received (2) Shipments of Pool Filters and when I went to change filters which was after 30 days I found the filters were all too long to fit filter housing. I contacted All Filters and explained these were wrong size filters but since 30 days had passed they refused to replace them.I offered to pay all freight charges and they could put wrong filters back into inventory and send me the correct size filters. They still ********** do not do business with All Filters as they will not accept responsibility for their mistakes or products.***** **** / Magnolia TxAll Filters, LLC
Date: 09/27/2024
Thank you for sharing your feedback. We understand your concern, and we want to clarify the situation. Prior to your purchase 5 months ago, we took the time to verify both the size and model with you over the phone to ensure it was the correct fit for your needs.
The reason we are unable to process your return now is that it has passed the return deadline as per our return policy. We did offer to accept the return with a restocking fee as a gesture of goodwill, but we understand that you declined that option.Review fromMarc G
Date: 07/23/2024
5 starsGreat, expedient service. Very good price . User friendly website. Will order again..Review fromDianne N
Date: 07/16/2024
5 starsPurchased upon recommended of a neighbor and positive online reviews. Excellent price. Always a fan of free shipping! **************** helpful with process of elimination questions when my package was delivered to an old address.Review fromVernon R W
Date: 07/13/2024
5 starsThank you, they work like the original which are getting harder to find.Review fromCaryl S
Date: 07/12/2024
5 starsGreat customer service. The rep answered all my questions and I had a lot. I thank her for Being patient with me and then I felt confident when I put my order in that I was getting what I needed. I dont know that I can have the same patience she did especially in a ft basis.Review fromJose A
Date: 07/10/2024
4 starsGot my order in time, as usual. Thank you ****Review fromAngie F
Date: 07/04/2024
5 starsThe filter fits my ** refrigerator perfectly! No leaks! Your price is reasonable, your service was GREAT! I will continue ordering from ALL FILTERS!!!??????Review fromKenneth S
Date: 07/01/2024
5 starsSolid products at affordable prices & delivered when they say it will be.Review fromLinda F
Date: 06/25/2024
4 starsFast delivery, great price. Haven't used any yet, since I still have the filter that came with my fridge.
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