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Find a Location

American Collections Enterprise, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAmerican Collections Enterprise, Inc.

    Collections Agencies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    American Collections Enterprise, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      205 S Whiting St Ste 500, Alexandria, VA 22304-3632
      BBB File Opened:
      8/18/1998
      Years in Business:
      31
      Business Started:
      3/1/1993
      Business Started Locally:
      3/1/1993
      Business Incorporated:
      4/1/1993
      Type of Entity:
      Corporation
      Alternate Business Name
      • AM Collect
      • American Collections Enterprise Inc.
      • American Collections Enterprise, Inc.
      Business Management
      • Mr. W. Patrick McNemar, CPA, President/CEO
      • Ms. Angela Hartman, Manager of Quality Assurance
      Contact Information

      Principal

      • Mr. W. Patrick McNemar, CPA, President/CEO

      Customer Contact

      • Mr. W. Patrick McNemar, CPA, President/CEO
      • Ms. Angela Hartman, Manager of Quality Assurance
      Additional Contact Information

      Fax Numbers

      • (703) 719-9587
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/02/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      American Collections Enterprise, Inc.205 *************************************, Alexandria, VA *********** Account #: *********** Fraud has been committed on my consumer report, which violates the FCRA & FDCPA. American Collections Enterprise, Inc. is using extortionate means to collect on alleged debt, I do not owe that resulted from extension of credit which violates Title 18 USC 892-894 and constitutes racketeering activities and extortion. This is a notice sent as per the Fair Debt Collection Practices Act (F.D.C.P.A.), 15 U.S.C. 1692 (G) Section 809 (B). This notice states that your claim is disputed and validation of the account is required: * Purchase Agreement * Evidence that vou are a licensed debt collector *Chain of Title *Proof that vou are license debt collector to collect in my state. * A requested copy of your State Department of Commerce and Insurance Certificate. THIS IS A REQUEST FOR ACCOUNTING: REQUEST REGARDING LIST OF COLLATERAL OR STATEMENT OF ACCOUNT IN REFERENCE TO U.C.C $9-210. This authenticated record must include all tax filings (including all 1099's, 1096's, and 1098's) any and all trades and/or investments and/or interests associated with this account of which I am alleged to be a party. I have a right to this information, as its directly associated with the reporting activities. Failure to substantiate the claim, please settle the account immediately and cease and desist all communication and have this tradelines deleted from my consumer report. 15 U.S. Code § 1692e - False or misleading representations (10)The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. In addition please provide the contract signed between American Collections Enterprise, Inc. & ***** ** ******** ******* ****, notarized and sworn under penalty and perjury for American Collections Enterprise, Inc. ability to collect this alleged debt.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrea A

      1 star

      12/02/2022

      I called this agency to dispute a charge on my account that I should not be responsible for - the woman in charge was extremely rude, would not listen to what I was saying and hung up on me. The woman was very angry, was yelling at me, told me that she was the only person I could speak to, end of story and hung up on me. The worst customer service I have ever dealt with, Unbelievable!

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