Business ProfileforCapital Investment Advisors, LLC

I live in ********Apartments in Arlington, VA. There are multiple issues with the property management of the building. The biggest problem is the stealing of packages. I personally have lost six packages worth over $200 (some companies would not give me a refund so I am out the money). Packages are stolen from the lobby or mailroom on a daily basis. I have talked with the office about the situation and they are fully aware of the situation. However, nothing is done. STEALING MAIL IS A FEDERAL CRIME! The company has footage of the people stealing the packages and is doing nothing. A door and fob access for the mailroom seems like a reasonable solution. Next time a package is stolen I will be calling the police and demand that Capital Advisors be charged with aiding and betting in a crime because they are aware of the situation but are doing nothing about it. The second issue I would like to bring up is that my in-unit washer and dryer have been broken for almost a year (pretty much since moving in). At first, maintenance would come and try to fix it. They said it was fine but it was still not working correctly. After months of this, I was told they would replace it. I have now been waiting four months. The last I heard two months ago was that there were not enough maintenance people on staff to replace it and I would have to wait. I have waited long enough. I think four months of waiting is unreasonable.